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Service Representative Data Entry

Location:
Orlando, FL
Posted:
February 04, 2023

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Resume:

Lisette Martinez

*** ******* ****** #***

Casselberry, FL 32707 407-***-****

Objective: To secure a position where I can use the skills and experience that I have acquired.

Experience:

Star Rise Home Care 2020- 2023

Direct Support Professional

Worked with residents with mental, physical, and behavioral disabilities

Assisted with all personal hygiene needs, such as showering, tooth brushing, shaving, etc.

Prepared meals and medication certifications

Provided transportation and supervision for Dr. appointments and social outings

Ensured daily progress notes and incident reports were completed as required by APD

Maintained a clean work environment

La Amistad Lakewood Center Therapeutic Rehabilitation Center 2017- 2019

Caregiver

Worked directly with residents

Assisted with programs that improve their quality of living

Monitored daily living skills and help make improvements to achieve more independence

Completed daily attendances sheets and documentation for assessments

Cleaned and maintain location

Foreclosure Rescue Foundation 2013-2015

Receptionist

Answered all incoming calls

Data entry

Maintained all files and documents

Strong customer service

Mr. First Aid 2010-2013

Customer Service Representative

Delivered and stocked first aid kits to customers

Instructed CPR and first aid classes for customers

Handled all sales, invoicing and customer service issues

Center for Plastic Hand Surgery 2009-2010

Medical Assistant/Front Desk

Assisted with small surgeries

Removed sutures, dressing and reapplied dressings

Phlebotomies and injections

Maintained patient charts verified Insurance, and scheduled appointments.

Strong customer service

Collections

Education: 2009-2010

Lincoln Technical Institute – Diploma

Medical Assistant / BMO

Certifications:

Medication Observation Technician

CPR

LANGUAGES:

English

Spanish



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