Service Representative Customer
Resume:
Grace Douthitt
Wrightwood, CA *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Health Care Provider
Maxim Healthcare Services - Colton, CA
Present
I work with different patients with disabilities as well as different ages. I tend to their personal needs and help to reach personal goals daily.
Sales Representative
Victorville Chevrolet - Victorville, CA
January 2021 to January 2022
As a sales representative at a Chevrolet dealership out duties were greeting potential customers assessing purchasing needs by actively listening and building rapport to know what they looking for. You need to have Interpersonal skills, critical thinking, product knowledge, communication skills, enthusiasm, teamwork and self confidence to be able to do your job effectively. CSR - Customer Service Representative
Five Star - Paducah, KY
December 2014 to August 2020
It is a high level customer and service skills. We provided and rendered prompt, efficient, and courteous services to our guests. we handled large amount of cash as well having to provide the correct of change back, We processed credit and debit cards through a terminal. We assisted in stocking shelves, as well as monitoring inventory.
Server
Cracker Barrel - Paducah, KY
August 2007 to September 2014
I waited tables, as well hosting, cooking,and prepping. I chose to learn as much as I could to get the knowledge to move up in management.
Education
High school diploma
Lone Oak - Paducah, KY
August 1997 to May 2000
Skills
• Time management
• Organizational skills
• Leadership
• Customer service
• Communication skills
• Sales
• Cold Calling
• Outside Sales
• Serving Experience
• Upselling
• Supervising experience
• Cash handling
• Inside Sales
• Cashiering
• CRM Software
• POS
Certifications and Licenses
Driver's License
Food Handler Certification
CPR Certification
Assessments
Customer focus & orientation — Highly Proficient
May 2022
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Conscientiousness — Proficient
May 2022
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Sales skills — Highly Proficient
February 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Work style: Reliability — Familiar
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Management & leadership skills: Impact & influence — Proficient May 2022
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Retail customer service — Familiar
February 2022
Responding to customer situations in a retail setting Full results: Familiar
Social media — Familiar
February 2022
Knowledge of popular social media platforms, features, and functions Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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