Amber Terzino

Tampa, FL *****

adu4o8@r.postjobfree.com

+1-813-***-****

Authorized to work in the US for any employer

Work Experience

Cake Decorator

Publix - Tampa, FL

October 2021 to Present

I started out working up front as a cashier and worked my way into the bakery & became a cake decorator apprentice . I decorate desserts for Publix.

Sales Associate

Best Buy - Tampa, FL

October 2019 to May 2021

My responsibility’s were to always make sure customers were always helped and they were always satisfied . At first I started working in home theater selling televisions, I was a tv expert . After a year or so I started working up at the customer service where I am with over 200 customers a day figuring out their problems and also helping the ones who are there for their store pick up . I normally close customer service as well When the store closes and that consists of me cleaning and wiping every surface organizing the area for the morning shift and also closing out orders to make sure there’s so mistakes . I also help up at the registers when they need it by checking customers out . I also help customers open up Best Buy credit cards.

Assembly Line Worker

RUAG - Temple Terrace, FL

March 2020 to July 2020

I started packing bullets but then switched over to the bullet making machine that has a plate loader, a powder drop area and also has a brass shaker table.

• Actively met assembly goals

• Operated pallet jack, Plate loader, Brass shaker table and Powder drop

• Conducted routine maintenance

• Responsible for shipping and packing duties

Sales Associate

Victoria's Secret - Tampa, FL

November 2018 to July 2019

Some days i will be working on the sales floor greeting customers, explaining to them out benefits with angel card, constantly moving my hands recovering the store while still making sure every customer is satisfied, Some days i will be working processing shifts, censoring the clothing & making sure they are where they need to be on the sales floor .. & i also work floor sets which can be up to 13+ hours sometimes from 6pm to 8am Floor setting takes lots of skills neatness, judgement, & paying attention to what the " brand guide " wants the store to look like. Working at Victoria Secret i have gathered many skills i can use outside of this position .. I would love to show you what i can do !

• Worked as team lead

• Greeted customers in a friendly manner

• Assisted an average of 100 customers per day

• Processed customer transactions

• Handled returns and exchanges

• Monitored inventory

• Restocked merchandise

• Organized new merchandise

• Responsible for general cleaning

• Helped ensure customer satisfaction

• Maximized sales transactions

• Responsible for resolving all customer complaints

• Communicated with customers over the phone

• Answered customer questions

Kennel Technician

Ehrlich Animal Hospital

April 2017 to February 2018

While working at Ehrlich Animal Hospital, i got to work with exotic animals such as birds, hedgehogs, ferrets, cats, bunnies etc. Every shift i would pretty much do the same routine everyday. I would walk all dogs and clean their kennels, i would feed them, medicate the dogs who needed it, i would also bathe some of the animals. While working in the kennel, some of the technicians would need help with the dogs in the hospital and i would help with that. Also when a new "patient" came in i would sign them in and make sure all they belonging where in their cubbies. Education

High school diploma

Sickles High School

GED

Skills

• Communications (2 years), Assembly Worker, Assembly Line (Less than 1 year)

• Customer Service (5 years)

• Animal Care (2 years)

• Kennel Experience (Less than 1 year)

• Assembly (Less than 1 year)

• Pet Care (Less than 1 year)

• Veterinary Technician Experience

• Dog Handling

• Cake Decorating

• Veterinary Assistant

• Cooking

• Food Preparation

• Animal Handling

• Retail Sales

• Cash Handling

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