Jhonny Aguero

574-***-****

adu4lv@r.postjobfree.com

LinkedIn: Jhonny Aguero-470250a6/

Accomplished, passionate and innovative Plant Management and HR Operations professional with 10+ years of combined Operations, Managerial and Service experience with 5 years of HR Senior Leadership. Skilled in a wide range of HR functions including organizational development, employment law, benefit administration, payroll, training, budget management, reporting and leadership. Excellent interpersonal, communication and detail oriented. Fully bilingual English and Spanish. Open to Relocation.

TECHNICAL SKILLS & ABILITIES

• Prepared Professional with Operations, Human Resources and Plant Management Experience

• Employee Orientation • Development and Training • Policy Development and Documentation • Employee Relations • Turnover Reduction • Company-Wide Committee Facilitation • Employee/Community Communication • Compensation and Benefits Administration • Employee Safety • Welfare • Wellness/Health • Employee Services • Counseling

• Payroll and HRIS Systems: Inspire supported by Kronos • Trupay • ADP • Vibe HCM • Active Staffer • Oracle • ATS

• Microsoft Office: Outlook, Word, Excel, Teams, PowerPoint • Zoom • Canva • PeopleSoft • Cerner • Power Chart

• Union and Union Prevention

• Plan Sponsor Web Station for Fidelity (401K)

• Guardian and Anthem Life Employer Web Station

PROFESSIONAL EXPERIENCE

Alpha Systems, LLC. Elkhart, IN, 7 Manufacturing Facilities of 550+ Total Employees Human Resource Director 2018-2023:

Responsible for HR Programs and Improvement Systems, Organization Development, Employment, and Compliance.

Oversaw and Created Partnership with Purdue University for Employee Training programs.

Created Spanish Handbook and updated both Handbooks annually with committee and proper signoffs.

Managed/Monitored Annually Budgeted and Reported/Informed all of HR Department Programs: Performance Review, Human Resources Services, Training, Benefits, Recruitment, Employee Recognition, Company Philanthropic Giving, and Administration, achieving all project goals with established budget and timelines.

Member of Senior Leadership Team representing HR.

Managed 5 HR Supporting team members with direct reporting and informing of companywide developments utilizing HRIS system.

401 (k) Plan Administrator, communication, summary plan descriptions, changes to options, 5500 and compliance.

Lead company compliance, governmental and legal: EEO, ADA, FMLA, ERISA, DOL, Workers Compensation, OSHA, maintaining minimal company exposure to lawsuits.

Improved Progressive Disciplinary Action Program by developing the program and training the employees.

Improved Employee Retention by 25% and updated the Attendance Policy and Total Rewards Program with proper documentation, training, and justification.

Reduced turnover from 27% to 14%, improved Vacation Policy to a PTO accrual policy with a minimum of two weeks.

Processed and oversaw Payroll, Bi-weekly, Registers, Distribution, Compliance Reporting.

Open door with all HR programs offered with immediate investigation, care, resolutions of discrepancies/determinations and compliance reporting.

Oversaw Environmental Health & Safety Department executing programs, training and compliance reporting. Plant Supervisor-Superintendent 2016-2018:

Supervised/Resolved/Coordinated day-to-day scheduling changes, equipment utilization, and personnel requirements with 240+ employees and 4+ Supervisors.

Worked and supervised problem solving and brainstorming solutions for constraints in manufacturing process, mixer throughput, raw materials, safety, and team members.

Mentored, taught, coached 4+ shift supervisors with a “Team Concept” within production while processing volume of work orders while effectively working closely with all other departments.

Coordinated with Plant Management customer orders, routings, specifications, shipping etc. to ensure high quality, consistent products with inventory, profit goals, objectives, and the customer’s needs.

Lead/Mentored the manufacturing team: timecards, employee onboarding, training, mentoring, guiding, disciplining, and ensuring hiring of qualified and motivated individuals. Jhonny Aguero • 574-***-**** • adu4lv@r.postjobfree.com • LinkedIn: Jhonny Aguero-470250a6/ • Page 1 Memorial Hospital of South Bend, Beacon Health System, South Bend, IN Manager of Operations, Environmental Services 2012-2016: Managed 8-million-dollar departmental budget for all the maintenance and cleanliness of a 1 million square foot facility.

Reported directly to the Director of Environmental Services with 3 Supervisors direct reports and staff of 130+ Union employees.

Responsible for beginning to end service of work orders and daily cleaning services while planning, coordinating, and supervising the Environmental Services staff.

Scheduled staff to achieve the highest levels of productivity and efficiency related to customer service.

Collaborated in the development, implementation and administration of policies, procedures, and budgets necessary to ensure efficient operations.

Interpreted, enforced, and supported Hospital policies honoring terms and conditions of Union agreement, program changes and national performance standards.

Enforced Union Management with overseeing and managing team members to perform duties following proper procedures, encouraging ongoing professional development, resulting in 45% improvement in retention rate within the department and high employee engagement scores on yearly employee engagement survey.

Prepared periodic reporting related to statistics, productivity, and quality measurements while communicating in department meetings and participating in continuing education and conferences.

8 months Supervisor Environmental Services overseeing 50 employees prior to promotion to Manager of Operations. Medical Interpreter/Translator-Group Leader 2006-2012: Provided interpretation services for Spanish population, physicians, nurses and hospital employees.

Responsible for important and highly classified translations/document service for private clinics, many doctor’s offices maintaining confidentiality as a professional in the field.

Made follow-up phone calls to patients after they had been discharged.

General clerical duties, keeping patient records updated and data entry following the HIPPA’s policy for health care. Supervisor, Performance Plus Company, South Bend, IN 2004-2008: Responsible for weekly schedules, inventory, payroll; inspected and evaluated quality of work in more than 25 buildings for 30+ employees.

Developed leadership and safety culture consistent with achieving zero incidents and recordables.

Developed/executed employee training and orientation for new and regular employees.

Performed administrative functions, interviewing, and background checks for applicants.

Provided excellent customer care to business customers. EDUCATION

Bachelor’s Degree Business Administration, Major Health Care Management, Indiana University of South Bend 2017 Associate Degree Business Administration, Ivy Tech Community College, South Bend, IN 2009-2012 Business Administration, Human Resources Management, Cultca University, Venezuela 2000-2002, Courses Completed CERTIFICATIONS AND MEMBERSHIPS

SHRM-CP Certification courses completed. Active SHRM Membership 2021 Indiana Chamber, Active member of the largest broad-based business advocacy group in the State of Indiana 2018 Notary Public since 2018, State of Indiana Commission, Expires February 2027 CPR Instructor Certification, American Heart Association, Memorial Hospital of South Bend, IN 2012 Certificate of Participation HR Challenge, Business & Legal Reports Company 2007 Spanish Medical Interpreter Classes, Bridging the Gap, Certified by Memorial Hospital of South Bend 2006 Spanish Medical Interpreter Course, Certified by Memorial Hospital of South Bend 2005 Jhonny Aguero • 574-***-**** • adu4lv@r.postjobfree.com • LinkedIn: Jhonny Aguero-470250a6/ • Page 2

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