Alicia Mohr

***** *. ****** **, **** Villa, Illinois 60046 222*-***-**** adu4kf@r.postjobfree.com

Objective

I am an organized and dependable candidate that is very successful at managing multiple tasks with a positive outlook. I have a strong willingness to take on added responsibilities to succeed in team goals. My empathy for others is what drives my own success. I am skilled at working under pressure and adapting to new situations and challenges that will best enhance the team/company. I love taking on new challenges. I am interested in devoting myself to a company that I can further my education in and that provides opportunities for advancement within.

Education

ASSIOCIATES IN APPLIED SCIENCE MAY 12, 2017 COLLEGE OF LAKE COUNTY

·Coursework: Criminal Justice (GRADUATED WITH HIGHER HONORS)

ASSIOICIATES IN ARTS MAY 14, 2021 COLLEGE OF LAKE COUNTY

(GRADUATED WITH HIGHER HONORS)

CERTIFICATE IN CRIMINAL JUSTICE MAY 12, 2017 COLLEGE OF LAKE COUNTY

CERTIFICATION IN COMPUTER SKILLS IN THE WORKPLACE, SEPETEMBER 2022 COLLEGE OF LAKE COUNTY

Skills & Abilities

Solid communication & listening skills

Solid understanding of pc’s, hardware, and software programs

Solid verbal and written communication skills

Detailed orientated

Strategic-relationship and partnership-building skills (I.E., listen attentively, solve problems creatively)

Appointment setting skills

Inbound/outbound call setting skills

Strong leadership skills

Energetic

Friendly and empathetic

Goal seeker (always looking for ways to improve)

Accountable

Trustworthy

Self-motivated

Experience

OWNER AND CHILDCARE LEAD EDUCATOR FAMILY STYLE LEARNING ENVIRONMENT JULY 2018- PRESENT

My key responsibilities are to provide care for the children and their families. In doing such I take on many roles including, general administrative duties (regulating payments, planning educational assignments, assessing children’s developments, make changes as needed in lesson plans to help a child strengthen themselves in weakened areas, help children with their social development and provide a safe loving environment).

CHILDCARE LEAD EDUCATOR AND TEAM LEAD LA PETITE AUGUST 2016- JULY2018

My key responsibilities were to lead classrooms, regulate staff, communicate with specialists, parents, staff, and director. I performed ASQ’S on children and then held conferences with parents to go the results. As a team I would help other teachers develop lesson plans for their classrooms. I also placed orders for the center when we needed certain materials.

WAITRESSED, BARTENDED, REGULATED INVENTORY AND BECAME LEAD WAITRESS APPLEBEE’S AUGUST 2016- JULY 2018

My key responsibilities were to provide top notch customer service, collaborating with team members, up-sell, taking orders, working with POS systems, handling cash/other payment services, solving customers concerns, prepping orders, delivering orders, cleaning, checking teammates side work and regulating inventory.

ADMINSTRATOR ASSISTANT AND CHILDCARE LEAD EDUCATOR KINDERCARE AUGUST 2013- AUGUST 2016

My key responsibilities were greeting parents, administrative duties, scheduling, taking in bound calls, making outbound calls, putting activities and events together, set up tours for possible new families, performed tours, lead classroom activities, ensured safety for all and open/closed the building.

RECEPTIONIST AND INBOUND/OUTBOUND CALLING ANTHONY PONTIAC GMC BUICK MAY 2001- SEPTEMBER 2004

My key responsibilities were to greet customers, transfer phone calls to the proper departments, calling customers to confirm upcoming appointments, and help make/reschedule appointments when needed.

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