Entry Operator Data

Tammie Murray

*****************@*****.*** 919-***-****

SUMMARY OF QUALIFICATIONS

Strong interpersonal, written, and oral communication skills.

Ability to manage multiple projects by prioritizing and meeting deadlines.

Equally effective working independently or withing a team.

Self-starter requiring minimal supervision.

Detail oriented with strong problem-solving skills; capable of making sound judgements.

Advanced experience with MS Office, Google, Internet, and the ability to quickly learn software programs.

PROFESSIONAL EXPERIENCE

Providence Community Health Center (PCHC) Providence, Rhode Island

Program Coordinator March 2021-August 2021

Monitor emergency room discharge census.

Delegate assignments to Case Management team upon patient discharge from emergency room for medical or behavioral health related issues.

Initiate and assign Social Determinants of Health referrals to Community Care Workers.

Collects and preserves data on patients’ prenatal delivery status.

Ensures that all site data is entered in a timely fashion in the PCHC Information System.

Neighborhood Health Plan of Rhode Island Smithfield, Rhode Island

Program Coordinator August 2016 to March 2021

Administrative Assistant August 2015 to August 2016

Earned promotion following superior performance and demonstrated ability to quickly learn and master complex concepts.

Assess and monitored inpatient census.

Delegate Case Management assignments to Transitions of Care Team upon member discharge from skilled nursing facility.

Conduct quality review checks of Gap in Care Alerts, incomplete assessments, and duplication of member Plan of Care.

Initiate authorization request for Meals on Wheels and Ease the Pain Programs.

Provided oversight and interface with external vendor by articulating expectations, displaying model behavior, maintaining open lines of communication relating to training needs and quality reviews of completed assignments.

Manage member incentives which require generating reports, approving distribution of funds and follow-up on members reporting incentive not received.

Provide on-going notification of Policies and Procedures due for review by informing appropriate Manager of P&P status; upload revised documents into Compliance 360 once received.

Responsible for the weekly quality checks and processing of MMP Plan of Care mailing file transfers to vendor; documentation of number of files sent and confirmation of mailing receipts.

Maintenance of Medical Management/Care Management Sharepoint portal.

Supervised Year Up interns assigned to Neighborhood Health Plan, including weekly face-to-face meetings, and providing feedback and support.

Achieved being hired by Neighborhood Health Plan as an Administrative Assistant through Adecco temporary job agency.

Respond to OB-GYN requests for authorization requests within a reasonable time frame.

Data entry of member delivery information into system reported by facility.

Bright Start Televox postpartum and Kidsnet file uploads.

Responsible for reserving conference rooms for monthly staff meetings; compile agenda items and documenting meeting minutes. Perform other complex clerical duties as assigned.

Rhode Island Department of Health Providence, Rhode Island

Quality Assurance Specialist January 2014 to November 2014

Community Program Liaison April 2012 to January 2014

Data Control Clerk February 2007 to April 2012

Data Entry Operator September 2005 to February 2007

Lateral transfer from the Childhood Lead program to the Childhood Immunization program.

Responsible for providing site visits to Provider offices enrolled in the Vaccine for Children (VFC) throughout the state of Rhode Island. Generate Provider vaccine coverage rate reports; provide assessment and feedback.

Ensure State Supplied Vaccines are being stored and utilized according to the Centers of Disease Control requirements. Conduct visual inspections of all refrigerators and freezers, ensuring they are working properly and maintaining required temperatures.

Data entry of Provider monthly comprehensive reports; generate corrective action request letters for non-complaint providers. Provide technical support for Providers enrolled in the VFC program.

Recognized for top performance through fast-track promotions and selection for high-priority initiatives.

Plan, assign, supervise and review the work of two Data Control Clerks that perform data entry and data update functions in the Health Homes & Environment Team databases.

Conduct feedback and overall support and guidance to the two Data Control Clerks supervised including assessing current performance and plan for future training needs.

Coordination of case management; follow up on children with elevated blood lead levels as well as follow up on reported cases of carbon monoxide poisoning for the Childhood Lead Poisoning Prevention Program.

Received a promotion following superior performance on a project.

Conduct daily transfers of electronic data from Lead Elimination Surveillance System to the KIDSNET (the state’s integrated child health information system) for Childhood Lead Poisoning Prevention Program. Ensure reports were produced on a routine basis also as per Supervisor’s request.

Maintain control logs to tract submission of blood lead data, monitor and respond to batch log files indicating failure or success of the electronic import.

Respond to telephone and email inquiries from the public, physicians, parents, landlords, inspectors and lead centers as it relates to elevated blood lead levels.

Data entry of lead blood test results and childhood immunizations.

Processed scan ready forms containing immunizations data and perform quality assurance checks and correction of data errors.

EDUCATION

Human Services Credential August 2001

Salve Regina University Newport, RI

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