LESLIE ANN BA

**** ********* *****; Gaithersburg, MD 20877; 240-***-****; adu4gw@r.postjobfree.com

BACKGROUND

I have 35 years volunteer experience working with people who are developmentally and intellectually challenged. I am retired from the federal government after 34 years of service as a data analyst. I have 45 years class C driving experience and a clean driving record. I have 3 years’ experience driving a non-CDL shuttle bus. SKILLS

• Excellent interpersonal skills

• Patient and understanding

• Honest, dependable, flexible

• Well organized

• Excellent verbal and written communication skills

• Able to handle multiple tasks and adjust priorities

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) EMPLOYMENT

Delivery Driver

DoorDash [June 2020 to Present]

Drive to the destination, deliver goods in an efficient and polite manner, adapt driving to traffic conditions, collect payments, and maintain accurate paperwork. Direct Support Professional

The Arc Montgomery County

-- Employment and Meaningful Day Services [February 2022 to August 2022]

-- Community Living Services (Laguna House) [June 2020 to February 2022]

-- Employment and Meaningful Day Services [October 2019 to May 2020]

Provide direct support services to people supported in their homes and in the community tailored to the needs and desires of each individual.

Transport clients to community outings in a minivan or shuttle bus.

Administer medication and maintain administration records.

Encourage and promote independence and autonomy skills to provide behavior management strategies and skills.

Handle challenging and difficult people supported and situations.

Assist in developing and implementing person-centered plans to help people supported achieve future goals.

Complete all required documents supporting type of services provided to the people supported (time and attendance, daily logs, progress and monthly notes, treatment plans, crisis plans, etc.).

Provide least intrusive methods of intervention.

Provide community integration opportunities by encouraging use of public resources and recreational facilities.

Maintain consumer confidentiality.

In addition to the above duties, while employed at Laguna House I was trained to be qualified for a house manager position by completing the following duties:

Ensure services are centered on daily living skills, proper nutrition, and transportation for the people supported.

Maintain all required medications and medical supplies. Ensure that the Medication Administration Record is documented after administration of each medication. Call in refills of medications in a timely manner. Receive and confirm monthly cycle medications and documentation. Assist with medical appointments, including making appointments, providing transportation, and preparing Professional Medical Order Forms and accompanying documentation.

Ensure that each person is supported under the recommendations of the Individual Plan.

Ensure that the home environment is clean, neat and presentable at all times according to agency policies and regulatory agencies. Maintain inventory of supplies and groceries. Submit maintenance requests.

Maintain contact with families and keep them abreast of all happenings involving their family member. Act as liaison to all agencies involved in services for the people living in the home. Public Health Advisor (RETIRED)

United States Federal Government [May 1982 to March 2015] Department of Health and Human Services

Substance Abuse and Mental Health Services Administration

Responsible for analyzing public health programs, policies, and procedures to ensure that the agency met its mission, goals, and objectives.

Worked with state clients and stakeholders to improve substance abuse and mental health treatment services.

Enhanced awareness of resources and worked to connect individuals with treatment programs.

Planned and executed grants to states to fund treatment centers and collect data.

Created and monitored multiple databases to keep track of treatment services, demographic information, and success rates.

Compiled data for reports that were disseminated to a variety of audiences. EDUCATION

Montgomery College (General Studies)

REFERENCES

Francis Alvarez Betty Moore Annerys Veloz

Arc Montgomery County Arc Montgomery County Arc Montgomery County 301-***-**** 301-***-**** 203-***-****

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