Tronyesha Armstrong

Nashville, TN *****

adu4bb@r.postjobfree.com

+1-615-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Registration Specialist (temp agency)

Vanderbilt University Medical Center - Nashville, TN January 2022 to November 2022

check in and register patients, process billing, and provide customer support at a healthcare clinic, hospital, or similar medical facility. job duties include explaining forms to patients, handling payment for medical services, and verifying insurance at he front desk or the pt room. Customer Service Representative

Comfort Medical - Nashville, TN

October 2021 to January 2022

I assist with inbound and outbound calling for ostomy and urology supplies. I speak with over 100 patients a day going over health insurance, reordering the correct supplies, asist with any questions or concerns the patient may. I fax over numerous of things dealing with the insurance and doctors office. Also Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.

Work from Home Customer Service Representative

BG Staffing - BG Multifamily - Nashville, TN

November 2020 to July 2021

I helped assist families that needed emergency assistance. I processed application, took payments as well as verifying documents and addressing customer concerns. My job was to develop a positive work setting for me and our customers along with giving them the best care possible. Assisted in inbound and outbound calls daily .

CNA - Certified Nursing Assistant

Cumberland Manor Nursing Home - Nashville, TN

June 2019 to October 2020

I worked directly with patients and nurses, helping with the many physical and complex tasks for patient care. Some of their responsibilities include Turning or moving patients also assists patients with various activities in hospitals, nursing homes and other facilities under the direction of a nurse in charge. I often help people under their care with day-to-day activities such as bathing, toileting, dressing, etc. Customer Service Representative

Cigna - Nashville, TN

March 2018 to May 2019

Managed a team of more then 100 people daily from various backgrounds. Greeted all Customers as well as employees at the front desk. Helped with any questions or needs the person may have I also helped with In and Out bounding calls through out the day Creating and entering data on Microsoft word.

Sign the customer and Employees in and out of the building. Waller Law Firm

Law Firm Company - Nashville, TN

May 2015 to May 2018

I answer the phones and helped the people out with the problems they have in the law Firm if i can not fix the problem we will set up appointment to fix the problem . This job I was a intern from freshman year to senior year so I know a lot about working In a call center / office environment at my school students with a 4.0 G.A where about to leave during school hours to work. I then got hired on As a Technician My Senior Year

Education

High school diploma

Maplewood Comprehensive High School

Skills

• Nanny (6 years)

• Babysitting (6 years)

• Babysitter (6 years)

• Child Care (6 years)

• Call Center (5 years)

• Customer Service

Certifications and Licenses

CNA

CPR Certification

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