Production Assistant Call Center
Resume:
Yerusha Silas
Westbury, New York 11590
516-***-**** Home 516-***-**** Cell
adu49b@r.postjobfree.com
Objective: To result oriented professionalism, which demonstrates analytical and problem - solving skills. Proven organizational, communication and planning skills. Hardworking team player, although capable of working independently through own initiative. Microsoft office software experience,including Excel, PowerPoint, and Word.
Education:
Paralegal Studies Certificate, Hofstra University, Hempstead, NY 2010
BA, Media/Political Science, Hunter College, New York, NY 2004
AAS Corporate and Cable Communications, BMCC, New York, NY 1997
Certificate in Music Technology, Center for the Media Arts New York, NY 1989
Work History
Temporary-Positions 4/2020 present
Worked for various consulting firms, which focused on political canvassing, petitioning,handing out flyers. Participating in rallies as well as listening to the constitutes concerns and issues,voicing them back to the candidates.
Amerivents Staffing USOpen tennis tournaments
Franks and Fries Concession stand Prep-team and cashier 8/2021- 9/2022 Helped prepare the food to be sold to the customers. Also took credit card payments for customers food orders
One-way Funding
Phone Executive 12/2016 - 3/2020
Took phone calls from potential clients,who were looking for unsecured working capital business Loans.With the hopes of turning the prospects into clients.
.
Cablevision / Altice
Corporate phone operator 08 /2014 -10 / 2015
Took all calls for CEO and
Corporate executives,screened and directed calls to the appropriate party or parties.
John Robert Powers
Booking Agent Manager 12/2010 -10/2012
Supervised and trained bookers to schedule appointments for prospective clients to participate in the open call auditions. With the hopes of bringing them on board for acting and modeling classes .
Gloria K
Receptionist 3/2005- 9/2009
Greeted clients in a professional and friendly manner. Kepted the reception area clean. Worked with programs such as Word,Excel,PowerPoint and outlook. Handle all incoming and outgoing mail, time sensitive, personal and confidential letters for DHL,UPS,USPS,FedEx as well as messenger services like Airland.
Adecco Employment Services
Law Office of Santangelo, Benvenuto & Slattery 2/2006-7/2006
Receptionist, Greeted clients for all depositions as well as prospective clients.Took phone calls on a multi functional switchboard phone line answering and screening calls, directing them as appropriate. Kept reception area tidy signed for all incoming mail DHL, FEDEX and UPS as well as signing for deliveries of supplies.
Family and Children Association (Hagedorn Center) 8/2005- 10/2005
Receptionist assisted the director by performing secretarial/clerical duties as needed including, filling, copying, typing letters and faxing. Operated switchboard on telephone paging system to contact employees & customers. Scheduled interviews, meetings and appointments, processed weekly time sheets as well as worked on special projects when necessary. Ensured visitors were greeted and the person they were visiting was notified of their arrival as well as providing customers and prospective customers with information about the daycare and after school prog99rams the center provided.
Temp-Positions 3/2005-5/2005
Seaman's/Levitz Home Furnishing
Corporate office Customer service rep call center Took inbound calls from customers for pre- delivery and post-delivery as well as complaints, demands,concerns and returns.
Home Delivery Show 6/2004-12/2004
Production Assistant (internship) / Assisted office manager with multi-tasks,like transcribing listing to shows with headphones typing in the interview between the host and the guest, filing for filming permits at the mayor's office for shootings to take place in New York city, assisting with shoots as well as taking calls for prospective guest that's were either interested in a certain topic or had a show idea they were interested in viewing
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