Qa Engineer Product Manager

Mahaboob Alam ● Software QA Engineer

Ventura, CA 93004 ● Cell: 718-***-**** ● E-mail: ********.*******@*****.*** LinkedIn

Summary

3+ years of experience delivering results on time and working effectively in a fast-paced environment

Qualified in performing UI, Functional, Smoke, Regression, and End-to-End testing

Excellent understanding of Software Development Life Cycle (SDLC) and Software Testing Methodology

Strong knowledge of QA tools and bug tracking systems

Very thorough with the test review process, bug reporting documentation, and test reporting metrics

Enjoy learning new technologies and eager to embrace new challenges and continuously update my technical skills

Collaborate with developers, product manager and for an uncompromising quality product for the software development team

US Citizen

Skills

Platforms: Windows, macOS, Linux, iOS, Android, TVs with Set Top Box

Browsers: Chrome, Safari, Firefox, Edge, Opera

Testing tools: Chrome DevTools, Android Studio, Xcode, ADB, UNIX, BrowserStack, Artifactory, Segment

Test management: Jira, TestRail, Spira

API Testing: Postman, REST API, Charles Proxy

Programming Languages: Basic: SQL, Java

Experience

Software QA Engineer II July 2022 – January 2023

Teladoc Health, Goleta, CA

Executed functional, UI, smoke, and regression testing on Health Care Robots, Devices, and TVs with Set Top Box that have Virtual Nursing embedded software

Responsible for extensive End to End testing of various medical peripherals on Health Care Robots and Devices

Actively participated in the team meeting and co-ordinates with the product manager and development team for product release

Performed multi sessions scenarios (provider, guest, interpreter) with various Robots and virtual nurse-enabled devices and TVs to make sure the product is developed as per requirements

Responsible for all-inclusive testing (fresh install/upgrade/downgrade, cross-compatibility) across different releases (major, minor, dot) on multiple environments (staging, production, CAT)

Actively participated in release completion reports VE and VR for the release metrics to the Production lab

QA Engineer June 2019 – July 2022

Waverley Software, New York, NY

Responsible for functional, web UI, smoke, regression, and cross-browser testing

Acquired knowledge of different Hotel services (Reservation, Sales, House Keeping, Revenue Management, Inventory Management, Reward/Loyalty Program) represented on the front-end

Hands-on experience in testing web applications, e-commerce solutions, and POS retail systems

Worked with external stakeholders to resolve issues, and ensure testing in UAT environments

Was tracking and reporting defects in the Jira bug tracking system

Verified customer data are accurately stored in the database, using back-end testing employing SQL queries

Tested a mobile app by using Android Studio and Xcode tools to simulate the real device experience

Supported product managers and development teams across all phases of testing from planning to execution, troubleshooting, and reporting within a high volume, agile environment

Education

BS in Information Systems Management, CUNY, New York

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