KEISHA BAPTISTE

**** ***** ***** **, ******* GA, 30906 · 706-***-****

adu47d@r.postjobfree.com

Core Strength: Excellent bedside manner, medical terminology knowledge, excellent oral and written communication skills, works well independently and with direction from others, works well under high-pressure and fast paced situations.

EXPERIENCE

Pharmacy Technician Assistant Manager, CVS Pharmacy: 2002 - 2009

●Reviewed and filled customer prescriptions

●Helped customers resolve medication coverage issues with insurance companies

●Collected customer background and medical and prescription history

●Create new and update existing customer files

●Monitored pharmacy inventory

●Ensured that privacy and store policy guidelines were followed

●Performed office administration and cashier duties

Assistant Manager, Walgreens Pharmacy: 2009 - 2011

●Opened and closed the store

●Trained employees

●Proofed registers at the end of the day

●Ensured store employees were aware of and followed store policy pertaining to purchases, returns and sales

●Managed inventory

●Created and managed scheduling for 10 employees

●Ensured good customer experience by resolving customer complaints

●Ordered store merchandise

●Cashing

●Ensured all ordered merchandise was delivered to the store and stocked on shelves

●Set up displays in order to engage customers and enhance the customer experience

Certified Nursing Assistant (CNA), Kentwood Nursing Home: 2017 - 2018

●Daily checks and recording of patients vital signs, including blood pressure and pulse rate

●Reminded patients to take medications and other nutritional supplements as needed

●Assisted patients with daily living such as turning and ambulating patients and delivering food and beverages to patients throughout the day

●Assisted patients with personal hygiene, such as providing bedpans and bathing

●Provide additional patient care as needed. This include delivering ice packs, dressings or baths for soothing and easing pain

●Processed a wide range of information from other professionals in order to provide appropriate patient care

●Monitored and recorded food intake and urinary and fecal output, to be shared with key medical staff

Patient Care Technician (PCT), Augusta University Hospital: 2019 - Current

●Assisted patients with daily living activities such as bathing, positioning, skin care, ambulating, toileting and transportation

●Performed nursing care procedures such as routine specimen collection and monitoring food intake

●Assisted with delivering patient meals, removing trays, distributing water and feeding patients.

●Performed procedures such as EKGs, simple dressings, straight/Foley Catheters, hung tube feedings, trach/Peg dressings, Fleets/S-S enema, point of care testing and empty JP/Colostomy.

●Assisted with transferring patients, and patient care equipment to other rooms while following safety precautions.

●Completed errands as requested such as retrieving and delivering supplies, specimens, instruments and test results

EDUCATION

●CNA Certification: Feb 2019

●Associates Degree in Healthcare Information Technology: 2022

●BLS Certified: American Heart Association

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