Scrum Master Business Analyst

D I M E O G U N

P R O F E S S I O N A L S C R U M M A S T E R

Baltimore, MD 443-***-**** ***************@*****.*** EDUCATION

MS: Zoology

BSc: Fisheries and

Wildlife Management

CERTIFICATES

Professional Scrum Master (PSM 1)

AWS Solutions Architect Associate

AWS Certified Cloud Professional

CompTIA Security+

Certificate of Big Data Analysis and

Optimization

SKILLS

Scrum Principles Agile

Principles Agile

Development Servant

Leadership Project

Management Analytical

Thinking Customer

Relations Highly

Collaborative Stakeholder

Management Cross-

Functional Leadership

Coach & Mentor Facilitator

Team Player

Training & Mentoring

Product Roadmap

Problem Solving

Software Development Life Cycle

(SDLC)

Kanban

Jira

Confluence

SQL

AWS

SUMMARY

A Professional Scrum Master with 8+ years of professional experience in a variety of high-profile positions such as Scrum Master and Business Analyst. Passionate about using Agile methodologies to lead and coach teams of people to deliver incremental software and product vision for end users and stakeholders. Dedicated to continuous improvement and innovative thinking to drive transformative change. A coach, mentor, and servant leader that seeks to connect with individuals on a fundamental level to pioneer improvements through solution-oriented approaches. PROFESSIONAL EXPERIENCE

March 2018 - Present

Scrum Master Pristine Clinical Research

Guides and coaches Scrum teams in Agile and Scrum transformation and maturity resulting in a 40% increase in overall velocity. Leverages Scrum and Agile methodologies to deliver value to stakeholders and end users for high-value products and services. Uses Agile software such as Jira and Confluence to record, track, and measure progress of user stories and tasks.

Increases value to the organization by optimizing workflows, technical knowledge, and quality improvement through utilization of Agile methodology.

Employs a servant leader approach to coaching, training, and mentoring end users on product functionality, frameworks, and incremental deliveries of product enhancements.

Facilitate and promote efficient internal and external communication, improving transparency and disseminating timely information to stakeholders.

March 2015 - March 2018

Business Analyst Glaxo Smith Kline, Collegeville, PA Identified and tracked various KPIs, analytics, and metrics to pinpoint bottlenecks, construct theory prototypes, and improve business flow. Frequently collaborated with Product Owners, Scrum Teams, and other business leaders to scope projects and manage objectives. Encouraged a collaborative workplace by partnering with clients to implement highly scalable and resilient cloud architecture to address existing client business challenges.

Increased knowledge in overall Scrum and Agile frameworks and methodologies by participating in Scrum events such as retrospective. Consistently delivered value to the organization and to end users by assisting in functional and regression testing while maintaining user story acceptance criteria and requirements.

Developed improvements to existing processes to deliver improved business performance and effectiveness.

Actively uses strong interpersonal skills to build meaningful business relationships with customers and clients to assess needs and effective resolve issues.

May 2014 - March 2015

Business Analyst Pfizer Pharmaceutical Development, Collegeville, PA Worked within a team setting to provide exceptional service while simultaneously working to incrementally improve processes and consistently deliver value. Coached and facilitated collaboration with the Product Owner to determine business value, priorities, and overall product goals for various user stories and tasks. Derived informed business decisions based on data driven results regarding client trades which resulted in improved client experience.

Improved business knowledge base regarding operations and finances by building out dashboards, tracking KPIs, and reporting on business performance. Regularly consulted with Product Owners and stakeholders to review requirements, translate requests into user stories, and create Product roadmaps.

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