Natalie Antongiorgi

*** *. ******** **

Tampa, FL 33613

Cell Phone: 813-***-****

Email: adu41y@r.postjobfree.com

Objective

Work for an Organization where I could grow and develop my skills. Offering strong knowledge of business procedures and ability to achieve the desired objectives

Qualifications

Experience working in fast-paced environments demanding strong, organizational skills. critical thinking, team player, attentive to detail. I am also trustworthy, work ethical, and committed to give daily great customer service. Confident and respectful in interactions with individuals at all levels. I am very detail oriented and resourceful in completing projects on time, able to multi-task effectively, as well as work under stressful situations, Work well independently and in a Team.

Languages

Bilingual (Spanish and English

Education

Currently taking AAPC Billing and Coding Course

Diploma, Cortiva Institute of Massage Therapy- 2008

Diploma, Tampa Bay Technical High School- 2005

Experience

Baycare Hospital

6/2019 to present

Work in Cerner and Soarian computer systems. Take customer service calls regarding billing questions

Allergy Asthma and Immunology Associates – 07/2017 to 06/2019

Assist with the daily operation of the clinic; verify insurance eligibility of members, support the manager in the daily operations, ensure that we provide exceptional customer service to our members.

Data Entry at Care Path Diagnostics. Brandon, Florida 02/2017- 06/2017

Enter specimen information from biopsies, excision, shaves, prostates, and other types into the computer

Get paperwork ready for the doctors to read in the morning as well as slides

Enter specimen information from biopsies, excision, shaves, prostates, and other types into the computer

Get paperwork ready for the doctors to read in the morning as well as slides

Patient Service Representative II, Moffitt Cancer Center, 7/2013- 2/2017 - Tampa, FL

Assist in training new employees on current procedures, and

Plan and preparing reports, and set up charts for next day

Triage calls regarding new patients, and Register new patients

Available to assist members of the team with any questions

Check out patients/ Answer phone calls

Schedule multiple appointments for patients always

Medical Receptionist, Allergy Asthma and Immunology Associates, 7/2009 – 7/2013 - Tampa, FL

•Register new patients

•Confirm and set up appointments

•Check patients in and out of the clinic

•Verify insurance eligibility

•Enter charges and diagnosis into the computer under EHR Intergy

•Prep charts for the next day

•Assist in training new hires on current procedures

Pharmacy Technician, Walgreen's 10/3/2005 – 6/17/2009 Tampa, FL

•Register new patients that come to the pharmacy

•Scan and type prescriptions

•Answer patient calls and resolve problems that may arrive with customer’s

•Assist pharmacist is filling prescriptions

•Assist with ordering and stocking inventory

•Provide the best customer service at the register

•Ability to multi-task and get my work done in a timely manner

•Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality

•Able to start and see projects through till completion

•Not opposed to asking for assistance when needed

Financial Service Representative, GTE Federal Credit Union.

Tampa, Florida. 7/9/2007 – 3/13/2008

•Received loan payments from members

•Received payments in the mail and posted them in the computer under the member’s account

•Encoded checks that members have sent in a timely manner so that a carrier could send them out that same day

•Effective and precise ability to complete work before the day was done

Cashier, DSW Shoe Warehouse- 10/26/2003-10/16/2005 Tampa, FL

Assisted in setting up two of the stores for grand opening

Set up window displays

Compute and record totals of transactions, supervising clerical staff

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change

Greet customers with entering establishments

Issue receipts, refunds, credits, or change due to customers

Maintain clean and orderly checkout areas

Process merchandise returns and exchanges

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Request information or assistance using paging systems

Resolve customer complaints

Stock shelves and mark prices on shelves and items

References

Dr. Lourdes Loreto

Medical Arts, Internal Medicine

4710 N. Habana Ave Ste 202

Tampa, FL 33614

Work: 813-***-****

Minh Do Ha, Pharm. D.

Supervisor, Walgreens Pharmacy

Script Choice

Work: 813-***-****

Blanca C. Quintanilla- Family friend

813-***-****

Contact this candidate