Cloud Engineer Scrum Master

BrookeThornburg

Certified Cloud Engineer

Birmingham, AL 205-***-**** ************@*****.***

Career Profile

Certified Cloud Specialist with experience managing cloud collaboration technology and IT business projects to ensure project success. Skilled in leveraging diverse multi-functional teams to increase collaboration, productivity, and profitability.

Work Experience

Savista - Birmingham, AL (Contract)

SharePoint Admin/Analyst – 2021 – present

Design and customize SharePoint lists, content types, workflows, views, and sites

Implement and manage SharePoint Online-based document management solutions, including document libraries, metadata, and version control.

Design and implement SharePoint Online-based intranet and extranet solutions, including collaboration sites and portals.

Provide troubleshooting support for SharePoint, resolve production problems, and offer production and technical support

Configure and manage SharePoint Online-based governance policies and processes, including site creation, site lifecycle management, and content management

Integrate SharePoint Online with Microsoft Teams and other Office 365 applications

Set up and maintain web systems architecture/design, SharePoint site collections, sub-sites, lists, views, and applications.

Develop web application installations, upgrades, and deployment, forms in MS Forms and PowerApps, and create custom workflows and set up user permissions

Manage the security and health of the Office 365 environment, including setup of SSO and MFA.

Provide SharePoint online training and adoption for end users.

Configure security groups in Azure AD and set up third party SaaS applications.

Build custom solutions for various departments as needed, including workflows, forms, and any automation requests.

Manage SharePoint permissions and grant access to appropriate users and groups.

Analyze and gather project requirements and technical specifications for business initiatives.

Manage enterprise applications and security groups in Azure AD, as well as support MFA and SSO and other identity management tools.

PMG WORLDWIDE - Birmingham, AL (remote)

Collaboration Specialist– 2018-2021

Develop and maintain SharePoint Online-related documentation, including architecture diagrams, technical specifications, and deployment guides

Implement and manage SharePoint Online-based document management solutions, including document libraries, metadata, and version control.

Building, configuring, and managing governance for the different streams in O365(SharePoint apps, Flows, PowerApps, Power BI, Stream, Teams, OneDrive for Business

Participated in sessions with stakeholders to gather the requirements.

Configuration of OneDrive for Business for different departments.

Deployment of different Microsoft, customized and third-party applications in Office365 to be used in SharePoint site collections.

Managed the permission and access controls within site collections.

Migration of SharePoint using Sharegate tool and metalogics.

Involved in designing, planning, development, customizing of Share point according to business needs.

Helped in creating and maintaining different retention policies for State, US while managing the

Created external users in the o365 tenant using B2B option and Microsoft IDs.

Education & Technical Training

Certified M365 Microsoft - Microsoft

Certified Scrum Master- Scrum Institute

Microsoft Office 365 Training- Microsoft

Microsoft SharePoint Training- Microsoft

Microsoft Security and Compliance Training- Microsoft

Microsoft Teams Training-Microsoft

PROFESSIONAL SKILLS

Customer Service

Technical Support

Analytical

Problem Solving

Team Building

Project Management

Process Development

Project Delivery

Planning Strategic

Training and Development

TECHNICAL SKILLS

MS Office Suite

Office 365 MS Teams

Azure AD, Identity

OneDrive Management

Delve, Power Automate

SharePoint Administration

SharePoint online, 2016

Stream, OneNote

MS List, MS Forms

End-user support

Sharegate

OneDrive, Yammer, Teams

ServiceNow, Remedy Ticketing, Agile

Power Platform

System & Networking

ServiceNow ticketing

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