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Customer Service Assistance

Location:
Montebello, CA
Posted:
February 03, 2023

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Resume:

AIDA GOULOUMIAN

adu3yp@r.postjobfree.com 323-***-**** Montebello, CA 90640

Summary

A Baker with 5 years of experience mixing ingredients according to recipes to make baked goods. Well-versed in applying

glazes and icings, kneading and preparing equipment. Friendly individual possessing outstanding attention-to-detail and

excellent memorization skills. Team player with solid management and training experience. Also, Hardworking team member

skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting

accuracy and meet strict compliance standards.

Skills

Building Customer

Relationships and Loyalty

Locating Merchandise

Work Prioritization

Critical Thinking

Guest Satisfaction

eoceceee

Experience

Athinas Cake Studio Glendale, CA e

Baker

10/2019 - Current e

Montebello Ranch Market Montebello, CA e

Cashier

05/2001 - 09/2018 e

Languages

English:

Cash Register Operations

Customer Relations

Inventory Stocking

Product Location

Customer Assistance

Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee

cakes.

Developed unique recipes and confections to set bakery

apart from competition.

Baked gluten-free, vegan and alternative diet treats based

on customers' needs.

Complied with health and safety codes to protect staff and

customers.

Cleaned and maintained kitchen equipment and oven.

Baked consistent quality items by accurately mixing,

dividing, shaping and proofing.

Operated cash register for cash, check and credit card

transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business

needs.

Helped customers complete purchases, and locate items.

Restocked and organized merchandise in front lanes.

Delivered high level of customer service to patrons using active listening and

engagement skills.

Answered customer questions and provided store information.

Armenian:

(——

Native/ Bilingual

Russian:

Native/ Bilingual

Turkish:

Native/ Bilingual

Certifications

e Baker, Athina's Cake Studio - 2019

Native/ Bilingual



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