MICHELLE REED
**********@*****.***
SKILLS
• Customer Service
• Communication skills
• Office Management
• Filing and record management
• Income and Asset Auditing
• Problem-solving abilities
• Event planning
• General Bookkeeping
• Administrative & Executive Support
• Front-Desk & Phone Reception Skills
• Computer Efficient with outlook,
Teams,Google, excel and DocuSign
• Teamwork experience
• Organization skills
EXPERIENCE
2017 TO PRESENT
SALES ASSISTANT/MORTGAGE LOAN PROCESSOR - GUARANTEED RATE AFFINITY Assistant to Loan officer team, make client calls, collect documents, and prepare files for review, manage team calendar and schedule appointments. Maintain communication with realtor and business partners. Set up filing system and update our team pipeline. Update social media daily with current events and hot topics for mortgage lending. Coordinate and plan special events, monitor RSVPs and obtain reimbursement and expense reports for events. Maintain and update weekly, monthly and annual reports
.
2012-2017
LOAN PARTNER II – SUMMIT FUNDING
Sales assistant utilizing my Nationwide Multistate Licensing System (NMLS) license to complete loan applications, assist my loan officer and team with the loan process and maintain communication with referral sources and clients. Daily update team calendar and with appointments and mortgage pipeline. Maintain and update weekly, monthly and annual reports.
2000-2008
ESCROW ASSISTANT – FIDELITY NATIONAL TITLE
Open and maintain escrow files from start to finish, daily communication with realtors and loan officers. Multiple phone lines, responsible for updating the office filing system, bookkeeping duties, shipping, and supply ordering. Update and monitor office calendar and appointments for several staff members.
2
1997-2000
DIRECTOR OF FIRST IMPRESSIONS – DANIEL ROSS ACCOUNTANCY Answer multiple phone lines, maintain client investment portfolios, and tax files. Schedule all appointments. Maintain, organize, scan and process all office documents, responsible for the input of client information and basic accounting practices. EDUCATION
2017-PRESENT
NATIONWIDE MULTISTATE LICENSING SYSTEM (NMLS) LICENSE (999640)