Executive Assistant Call Center

Sandra Horton

Jacksonville, NC ***** 336-***-**** **********@*****.***

WORK ETHIC

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS

MS Office

Strong Interpersonal Skills

Advanced AR/AP

Supervisory Skills, Team Leader

Travel Administration

WORK HISTORY

BB&T/TRUIST 06/2001 to 10/2021

Executive Assistant

Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.

Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Screened calls and emails and initiated actions to respond or direct messages for managers. Processed travel expenses and reimbursements for executive team and senior management group. Responded to emails and other correspondence to facilitate communication and enhance business processes.

Worked collaboratively with auditors throughout reviews, offering assistance and clerical support. Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.

WACHOVIA BANK 08/1996 to 06/2001

Executive Assistant

Produced accurate office filing system, updated spreadsheets and crafted presentations to support executives and boost team productivity.

Prepared documents, reports for executives and board members using advanced software proficiencies.

Processed travel expenses and reimbursements for executive team and senior management group. Screened calls and emails and initiated actions to respond or direct messages for managers. Updated executives on changing business needs by thoroughly documenting internal and client meetings. Responded to emails and other correspondence to facilitate communication and enhance business processes.

Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.

EDUCATION

Master Of Applied Science: Liberal Arts And Sciences, 05/2003 Wake Forest University - Winston-Salem, NC

Bachelor Of Applied Science: Social Psychology, 05/2000 Salem College - Winston-Salem, NC

Associate Of Arts And Sciences: Secretarial Studies And Office Administration, 05/1997 Surry Community College - Dobson, NC

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