Dear Sir or Madam:

Enclosed please find a copy of my resume for your review. I am interested in the possibility of obtaining a position with your company and feel I have much to offer you as an employee. As my resume indicates, I have enjoyed and been successful in many facets of the customer service and human relations areas. This experience has given me the opportunity to develop and refine my skills in several areas. Included in these are effective face-to-face strategies along with the ability to prioritize, delegate and motivate. I have worked within the Customer Service and Human Relations field for over 20 years. For the past 10 years I have worked with customers; computers; and cash on a daily basis. Being able to balance cash registers/tills throughout the day as well maintaining customer records. It is my intent at this time to seek a position that will utilize my acquired skills. I believe my experience can be utilized by your company as an advantage and I would appreciate the opportunity to meet with you to discuss how my skills would be consistent with your needs. Thank you in advance for your time and consideration. Sincerely,

Diana M Bible

Enclosure

Diana Marie Bible

5061 Kahl Ave NE Albertville, MN 55301 / 612-***-**** /adu3ua@r.postjobfree.com Diana Marie Bible

5061 Kahl Ave NE Albertville, MN 55301 / 612-***-**** /adu3ua@r.postjobfree.com Objective

Qualifications

A challenging position in the field of Customer Service where my ability to interact with clients will create an opportunity to advocate for each individual’s best interest.

Knowledgeable in office procedures and management

Computer literate with keyboarding experience

Over twenty years experience in Customer Service and Human Relations

Highly organized, dedicated with a positive attitude

Resourceful; skilled in analyzing and solving problems

Good written, verbal and interpersonal communication

Work well under pressure situations with the ability to meet demanding deadlines Experience Lennar Mortgage - Loan Processor 1 Tempe Arizona 02/2021-01/2023

Process mortgage loans for Conventional, USDA, VA and FHA loans on new home builds Calculate income, financial obligations, debt to income ratios, obtain HOI on new property and all documents required per government guidelines and per underwrite requests. Bank Teller – Premier Bank of Albertville, Albertville, Minnesota 03/2014 - 02/2021

New accounts opener for both checking and savings account. Processing customer deposits, withdrawals and payments, along with mail and night deposits. Controlling and monitoring cash intake and disbursements in teller drawer throughout the day. Assisting customers with daily banking needs.

Front End Attendant – Coborns of Albertville, Albertville, Minnesota 05/2007 - 03/2014

Managing weekly merchandise orders

Assisting customers in purchases throughout the day Receiving and stocking merchandise as it comes into the store Executive Assistant – St. Michael Parish, St. Michael, MN 09/1997 - 06/2008

Registration and preparation for Religious Education courses. Managing church paperwork and updating records when needed Working in MS Office suite managing schedules, charts and other office duties. Education

Personal References

Saint Cloud State University, Saint Cloud, Minnesota

Continued Education with Psychology and Social Sciences North Hennepin College, Brooklyn Park, Minnesota

A.S. degree focused in Sociology and Psychology

Degree completed with Honors Spring 2009

Brainerd Vocational, Brainerd Minnesota

Travel Planning 1982 completed course

Joshua Benson, Senior Loan Processor – iMortgage, Inc. 763-***-****

Denisse Ibarra, Loan Processor Manager

602-***-****

Barbara Loomer, Bank Teller – Premier Bank of Albertville 218-***-****

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