Nicole Mercado-Champagne

** ****** **, *** *, Clinton, MA 01510, 978-***-****,

adu3u5@r.postjobfree.com

Summary:

Looking for an Entry level medical billing/coding position. Data Entry/Billing Clerk Specialist or Vehicle Registration Position.

Experience:

Aug 2022 - Present - Sanwu Technology, Westboro, MA Handle all shipping needs for the company. Receiving in and out shipments via Fedex and UPS. Any other data entry or clerical work needed will perform as well. Aug 2021 - July 2022 - Carvana LLC, Norfolk, Danvers and Billerica, MA locations Title and Registration Specialist I

Handled vehicle registrations at day of delivery for MA purchasers - registered vehicles via Dearlertrack. Coordinated with the delivery team on the day of delivery with preparing packets for customers to sign at time of delivery for registration (ex. Title filled out correctly, all forms of information uploaded and Forms needed via the RMV was filled out) Once delivery was completed I would register the vehicle via Dealertrack. Also would register transfer plates on either day of delivery or on the seventh day from purchase. WIth Transfer plates would do a search via Dealertrack to make sure the plate was still valid. Would also walk in registrations directly to RMV for special cases for customers. Checked in titles of vehicles prior to delivery and confirmed mileage and if the title was correct and filled out correctly for transfer to customer. Updated delivery schedule daily via excel sheet. Had to do plate audit and check in new plates from the registry and confirm via Dealertrack inventory was correct. Left position due to death in family and had to attend to family matters in Puerto Rico. Dec 2009-Apr 2020 - Arpin International, West Warwick, R I GSA Operations Asst./Perm Storage Specialist

Handle all Government Service Accounts (GSA) - (about 500 individual clients) for billing and invoicing. Helped set up moves into and out of storage for departing and returning clients from overseas assignments. Entered all data in a web-based system called STAR. While the client was overseas, I would pay all storage invoices and bill government agencies quarterly for payment. Would follow up on payment both from storage facilities and government agencies. Would also help follow co-workers with Storage-In-Transit (SIT) rates and bill SIT to clients or government agencies. Also handled all domestic delivery out for our international clients, if returning from overseas and storage was located in one state but client was located to a new location I would 2

have the old location storage repacked into liftvans and have it moved via a domestic carrier to the new location for delivery. I would then bill the government at the discounted domestic rates. Lost position due to Covid-19 shut down.

Education

Diploma/June 1999 Graduated at Central Falls High School in Rhode Island Diploma/Expected completion date: March 2023 at Penn Foster for Medical Billing and Coding