AMBER ROGERS

Mobile 602-***-****

adu3tw@r.postjobfree.com

A senior IT professional with over 20 years of experience and proven track record with application and hardware implementations, customization, and maintenance. I have excellent communication, problem solving, and leadership skills and function very effectively as project team leader, technical resource, or liaison between functional groups, all levels of management, and technical resources.

RELEVANT EXPERIENCE

June 2022 – Present

Senior Technical Project Manager

June 2022 – Present

Edgio

Implemented accelerated migration from SalesForce/CPQ to HubSpot/Dealhub for the sales organization post merger. Standardized PMO processes for each stage of the project lifecycle, covering both Agile and Waterfall methodology. Reduced costs through disconnects and consolidation of hardware and geolocation. Initiated PMO Governance process for Confluence and Jira across the organization.

MS Office Suite, Microsoft Productivity Software, Service Now, Jira, Confluence, Kanban, and Agile methodology

Senior Infrastructure Engineer

September 2013 – June 2022

Wells Fargo

Senior Infrastructure Engineer leading platform projects for the Merchant Services group. In this role, responsible for driving infrastructure build out for the complete application platform supporting all merchant, sales, and relationship management staff. Such items include driving and defining F5 and Proxy implementations, code deploys via GIT repository, performance tuning, patching validation, managing and executing OS and application upgrades, vulnerability mitigation, owning architecture documentation, and migration of services to PCF cloud environments. Collaborated across SCRUM teams to successfully achieve enterprise objectives.

BMC Remedy, Visio, MS Office Suite, Microsoft Productivity Software, SharePoint, MS Team Foundation Server, Service Now, Jira, Dev Ops, Confluence, Kanban, and Agile methodology

Technical Project Manager, Consultant May 2008 – September 2013

Technical Project Manager at Wells Fargo responsible for directing and monitoring all activities for medium to large, medium to high risk, technology-based projects, from initiation to delivery, for the TROG initiative. Project objectives involve installation, technology refresh, and upgrade of hardware across platforms, applications, and business lines. Provided consistent and comprehensive status reports, project updates, significant issue management, and communication with business lines and technology management levels. Collaborated with internal and external departments to develop new technical processes for greater efficiency. Reduced hardware footprint in multiple datacenters by planning and executing blade server consolidations and chassis decommissions across multiple lines of business.

Participated in interviewing, hiring and training of new Audit team members. Consistently took projects that are behind schedule, corrected problems, and delivered them ahead of schedule. Serve as a mentor, technical, and process resource to team members.

Managed the remediation deployment of Symantec Endpoint Protection and consistently delivered ahead of schedule and with zero impact to the environments which included customer facing merchant servers. Worked with business partners, engineers, and risk management teams to analyze, remediate, and justify exceptions to ensure compliance with audit standards for both Windows and UNIX platforms. Managed emergency remediation of security deficiencies on several hundred Windows servers throughout the Wells Fargo infrastructure with zero impact to the lines of business, in less than 30 days.

Technology Used: BMC Remedy, Visio, E2E, PTP, MS Productivity Suite, Microsoft Productivity Software, SharePoint, IBM, Visio

Project Manager/Business Analyst 2006 – 2008

Resources Global Professionals

Analyst/Project Manager at Honeywell responsible for managing and reporting of status on enterprise infrastructure projects within Global Technology Solutions for a Fortune 50 company. Project objectives included migration of n-tier mutli-application environments into datacenters being built concurrently, migration and upgrade of MS SQL Server and Oracle databases, ensuring necessary security policies and requirements were met, and decommission of servers. Performed data analysis, conversion and reconciliation to drive project efforts forward. Redefined system and business processes for complex infrastructure projects.

Technology Used: Ms Project, Changepoint, Visio, MS Office Suite, Windows XP, Microsoft Productivity Software

Senior Programmer/ System Integrator

2000 – 2006

Phelps Dodge Corporation

Phoenix, AZ

Supported Global Financial and HRMS enterprise applications by ensuring system availability, system report development, performance optimization and providing user education. Directed contractor efforts to ensure IT targets were met. Assisted customers with project requirements gathering and scope definition. Developed interfaces to transmit encrypted data for systems across the enterprise. Coordinated team to develop, document, and execute disaster recovery testing for enterprise applications. Defined, trained, and enforced change management policies for all supported applications. Implemented, tracked, and tested IT audit controls for various applications to ensure SOX compliancy. Strong ability in creating, managing, and enhancing customer relationships.

Technology Used: Hyperion Planning, Oracle, MS SQL Server, Visio, UNIX, eBusiness Server – PGP, IIS, Peoplesoft, HAL, Essbase 7.0.1, MS Project Server, CA Unicenter, MIMS/ELLIPSE,

Windows 2K - XP, HP-UX

EDUCATION

Masters of Business Administration

Keller Graduate School of Management

June 2006

Bachelor of Science in Computer Information Systems

DeVry Institute of Technology

October 1998

Current Scrum Alliance Certifications:

Certified Scrum Master

Certified Product Owner

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