Services Agent Guest

Christopher

Bentley

Killeen, TX, *****, US

+1-310-***-****

**************@***.***

Work Experience

**/**/**** - **/**/2022

Holiday Inn Express, Guest Services Agent

Holiday Inn Express

Project a high-quality image of myself and the hotel, embedding an enthusiastic and a lasting impression in the minds of all guests.

Meet the needs of all guests staying with the hotel.

Answer multi-line phone, respond to emails and electronic reservations, greet guests upon entry, check guests in and out, answer questions and provide any necessary services to ensure customer's satisfaction, responsible for cash drawer and market.

Corresponds to all guests stay related emails and bill inquiries. Schedules, trains, coach, mentor, develop and supervise staff

Education

1986

Texas a/m, Associate Degree in Agricultural

Economics

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