Service Representative Executive Assistant

Naveed Hasan

**** **** *****, #*** *** Angeles, CA 90034

Mobile: 310-***-****

Email: ***************@*****.***

CORE COMPETENCIES

Calendar Management

Answer Phones and Greet Visitors

Program Assistance

Document Management

Workshops / Presentations

Bilingual

Multi-Tasker

Proficient in macOS, iOS & WindowsOS

MS Office - Word/Excel/PowerPoint

Diverse Population

EXPERIENCE

Executive Assistant/Educational Advisor – Disability Resource Center, Los Angeles, CA 2018 - Present

Coordinate logistics and lead educational group-roundtable of book reading and discussion

Manage multiple projects from conception to delivery

Answer multiple phone lines, transfer calls. and maintain message log

Enter and retrieve data, update filing, inventory, mailing, and database systems

Greet, orient, and direct visitors, staff, and vendors

Compose, copy, edit, and file memos, letters, and records utilizing office software

Maintain and synchronize multiple assignments and schedule

Executive Assistant – Share!, Culver City, CA 2014 - 2017

Greet callers, answered inquiries and direct escalations to appropriate staff

Assembled and delivered presentations to clients and staff

Prepared invoices, reports, memos, letters, and other documents, using word processing,

Organized, coordinated and directed office services, such as records, departmental finances, budget preparation, and personnel issues, to aid executives

Worked as a liaison between all the different

Assisted and promptly responded to employees and client’s inquiries

Customer Service Representative – Rashidul Hasan Oceanfront Walk Shop, Venice, CA 2014 - 2016

Assisted customers by answering questions, upselling, and informing about products

Maintained purchasing relationships with local shop owners and vendors

Packed and unpack items to be stocked on shelves or re-packed in boxes

Stored items in an orderly and accessible manner in warehouses

Program Assistant / Receptionist – UC Davis Cross-Cultural Center, Davis, CA 2011 - 2013

Evaluated and taught students one-on-one and in groups

Created and delivered individualized lesson plans

Reviewed and assisted in the revision of student papers

Collaborated with students one-on-one in developing improved communication & writing habits

Education

UT Austin, Los Angeles, CA - Major: Online Data Science and Data Analytics Master’s Program Current

UC Davis, Davis, CA – Major: History Bachelor's degree, Magna Cum Laude - 06/2013

Santa Monica College, Santa Monica, CA – Major: History 06/2011

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