Service Representative Customer
Resume:
Clara L. Dunn
Port Orchard, WA 98366
***********@*****.***
Qualifications
Customer Service Experience
Administrative Experience
Medical Administrative
HIPPA Certification
Relevant Skills
Customer Service
34 years of experience providing all individuals with compassionate and thorough customer service
Strong verbal and written communication skills
Professional Phone etiquette
Customer focus driven
Medical Administrative
Direct communication with medical facilities
Direct communication with contracted brokering agencies including multiple DSHS Customer Service Offices located in King, Kitsap, and Pierce Counties, and their case managers
Verification of client eligibility
Ability to manage time and prioritize effectively
Methodical organizational skills
Proficient in Microsoft Office Suites
Accurate and Efficient Data Entry
10-Key by feel
HIPPA Certified
Experienced using the GroupWise, Trapeze, and Novus systems
Competent with all office equipment
Detail oriented
Receptionist
Pleasant and professional demeanor
Experience scheduling
Proficient with multi-line phone systems
Respectful and diligent with greeting all office visitors
Reliable, dependable, and detail oriented, with excellent organizational skills
Employment History
Trew Auto Body
Bremerton, WA.
August-December 2022
Kitsap Towing
2019-2022 Silverdale, WA.
Dispatcher
Paratransit Services - Bremerton,Washington May 2006 – January 2019
Work First Coordinator July 2012 – 2019
Interpreter Service Broker July 2007 – June 2012
Customer Service Representative May 2006 – June 2007
Education
South Kitsap High School – Port Orchard, Washington (September 1984 - June 1987)
High School Diploma with Honors
Contact this candidate