David C. Suchka 330-***-****
**** ****** ****, ****, ** 44224 E-mail: adu3lp@r.postjobfree.com
PROFESSIONAL SUMMARY:
High energy, visionary, Retail Management professional with extensive human resource management, training and development and general management experience in big box environments. Over 20 years of award winning experience involving strong leadership, communication and organizational skills with cross-training expertise for business development programs throughout the company. Consistently successful in change management implementation, generating dramatic results.
District Sales Employee Communications Succession Planning
Inventory Shrinkage Leadership Assessment/Development Employee Empowerment
Retail Sales Management Training and Development Corporate Culture Change
Diversity Management Professional Recruitment Grievance Proceedings
Preferred Customer Management Product Management Human Resource Partnership
Job Task Analysis
ACHIEVEMENTS:
Established a comprehensive 3 week training and development program involving internal and external
management candidates.
Achieved “Manager of the Year Award” in recognition for being the best manager in the company based on
excellent performance, management training abilities and strong ability to open new stores.
Independently restructured training program for all new associates that joined the organization reducing
turnover 50% and significantly improving employee performance and morale.
Demonstrated exceptional ability to recruit, train, and motivate employees, resulting in company recognition for available talent pool for advancement.
Successfully directed the opening of 11 new concept stores throughout the country.
Significantly improved performance of several stores, winning 8 consecutive District Banners, 2 Regional
Banners, and 1 Company Banner (store of the year).
Developed a 6-week training program on organizational skills for a specific environment, developing
spreadsheets, guides and tools for implementation.
Improved internal and external customer satisfaction to the highest in the district, second highest in region,
significantly improving sales 50% to last years figures.
Organized new product conferences involving over 160 employees and vendors to improve employee
knowledge and vendor relationships. Developed training materials and exercises while also directing the entire
event for all 33 stores.
Demonstrated the exceptional ability to train the most managers (16 in one year) with the highest success ratio.
Exceeded all store sales goals consistently for 12 months, (exploding sales from $5 to $10million) by motivating
and empowering staff to reach corporate goals.
Significantly reduced shrink from 3.2 to 0.6% (the best in the company) by increasing employee awareness of internal and external factors plus pricing discrepancies.
David C. Suchka Page 2
PROFESSIONAL EXPERIENCE:
Market Delivery Manager – XDT Lowe’s 2020-Present
Ohio
Ensuring delivery satisfaction thru service and quality control standards for customers in market for product purchased thru Lowe’s Retail Stores or Lowe’s online. Coordinate between XDT (Cross Dock Terminal), 3PL delivery, BDC (Bulk Distribution Centers), and Lowe’s stores.
Director of Stores Jascar Enterprises 2015-2020
Ohio
Restructure of stores core. Build a platform to expand stores and product flow. Develop training, merchandising, and customer experiences to improve market results. Improved Brick and Mortar store sales 41% in struggling climate for retail.
Area Manager adidas Group 2013-2015
Ohio/Pittsburgh/New York
Developed, and built a bench to grow the adidas organization district wide. Motivated team to break down the silos within the area and region. Hired and trained a team of engaged visionaries. Outreach to community to build brand awareness.
General Manager / District Manager Sears Holding Corp. 2006-2013
Akron/Cleveland, OH
Top 5 in the company 2 years in a row for customer service. Energized, cultivated and enhanced a stagnant team through motivation, empowered thinking and vision. Improved a market with niche categories that better fit the demographics and customer base. Ranked #1 in District, 3rd in Region and 24th in Company for 2011.
Sales Manager / Store Manager In Training Lowe’s Home Improvement Center 2005-2006
Stow, OH
Developed, organized and executed a department specific training district wide. Trained and developed associates, with a focus on Commercial Sales, Install Sales and Special Orders.
Store Manager II / Area Manager Sprint PCS 2003-2005
Beachwood, OH
Developed, trained and promoted personnel to have a bench strength for the store and district. Promoted a CSR to Assistant Manager, then Store Manager. Maintained and increased Key Performance Indicators for the store. Developed key focus strategies for the district, with a focus on Customer Service, Technology training, and integration of Nextel to our team.
General Manager / Merchandise Manager Best Buy Inc. 1998-2002
Operations Manager / Sales Manager Akron/Cleveland, OH
Maintained complete P&L responsibility for a $53 million store. Oversaw all hiring, training and motivating of 200+ employees, while improving customer satisfaction and increasing sales.
General Manager / Music Manager Borders Books, Music and Café 1995 - 1998
Merchandise Manager / Inventory Manager Columbus/Akron, OH
Significantly increased community awareness through innovative in-store promotions that doubled sales ($5 million to $10 million) and exceeded all P&L goals. Conducted union negotiations inspiring management to work on a cohesive team. Innovated the music operations for the new concept.
District Manager / Acting Senior Store Manager The Musicland Group 1988 - 1995
Akron/Cleveland, OH
Directed 13 stores, increasing district profits by 23%. Significantly dropped shrink to an all time company low from 3.2% to .06% to sales. Recognized with “Manager of the Year” award for being the best in the company in 1994.
EDUCATION:
Business Management/Computer Science, University of Akron, Akron, OH