VANESSA GONZALEZ

adu3kx@r.postjobfree.com 832-***-**** Katy, TX. 77449

Summary

Motivated Data entry processor with 10 years of experience at high levels of operations with a variety of volumes. Agile ability to organize and administer policies and regulations to perform operations and acquire efficiency. Prolonged experience with customer service, accounting, process management and wire processing.

Skills

●Microsoft Office skills

●MS Excel

●Data entry

●Accuracy and attention to detail

●Ability to multi-task

●Organizational and time management abilities

●Administrative skills

●Customer Service

●Typing speed 60-70 WPM

●10 Key

Experience

Stewart Title Company

Houston, TX

CTS Funding Specialist II

09/2021 - 12/2022

Stewart Title Guaranty Company

Houston, TX

Escrow Data Quality Processor

02/2017 - 09/2021

●Monitor high volumes of files in a fast-paced setting to efficiently fund customers in a timely manner

●Review approved CD/ALTA to compare deposits and payables to confirm disbursements provided to the borrower are correct

●Disburse checks and wires to appropriate payees

●Follow up on any incoming and outgoing checks as well as outgoing wires that have not cleared

●Balance files once disbursed

●Handle and resolve basic inquiries and escalations

●Monitor outstanding checks and open file balances

●Research data and reissue checks upon request

●Prepare funds for escheatment

●Respond to internal/external emails in a timely manner

●Ability to organize and handle a large volume of transactions

●Complete daily reports in Excel

Stewart Title Guaranty Company

Houston, TX

Wire Processor

08/2012 - 02/2017

●Initiate and approve wires through various banking systems on fast-paced wire team

●Assist with check copies and stop payments

●Complete daily reports using Excel

●Respond to internal/external emails in a timely manner

Amegy Bank of Texas

Houston, TX

Teller III

07/2009 - 08/2012

●Administer company policies, processes, and products to efficiently address customer inquiries, requests, and operational challenges

●Trained in reports completion to address company audit discrepancies and compliance issues

●Actively and successfully participated in sales campaigns

Education

San Jacinto Community College

Pasadena, TX

2003

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