A M A N D A L E D U C

ADMINISTRATIVE ASSISTANT/ CUSTOMER SERVICE ASSOCIATE

QUALITY ASSURANCE ANALYST/ PCT-UNIT SECRETARY

Dedicated hard worker. Easily trainable, always willing to learn new skills. Very adaptable to any situation presented. Great skill sets from secretary to customer service. Currently looking for remote/ Work from home job opportunity with challenging new adventures. I do have past experience working from home. A B O U T M E

W O R K E X P E R I E N C E C O N T A C T S

E D U C A T I O N

S K I L L S

HIGH SCHOOL DIPLOMA

CNA/PCT CERTIFICATION

HEALTH CARE ADMINISTRATION-

ASSOCIATES DEGREE

2020-PRESENT

2005-2009

2010

2019-2020

2017-2019

2016-2017

McKesson

Customer Service Representative/ Quality

Assurance Analyst

Peoria High School

Med Star Academy

Pima Medical Institute

Microsoft Office

Preceptor

Communication Skills

Great organization Skills

Proficient computer skills.

Great Multitasker

Been working remote sense 2020

Great time management

4819 W. Rosewood Drive

Glendale, Arizona 85304

adu3ks@r.postjobfree.com

602-***-****

Virginia G. Piper Cancer Care Network

Administation Representative

John C. Lincoln

Patient Care Technition/ Unit Secretary

Customer service representative- Makes out bound calls to insurance companies to obtain insurance benefits for a particular drug. Documents and creates reports sent to the providers to relay the information on how the patient would be covered.

Quality Assurance Analyst- Preforms monitors of customer service representative outbound calls. Participates in customer and client listening programs to identify customer needs and expectations. Provides actionable data to various internal support groups as needed. Admits clients to the hospital, which includes collecting information and deposits, completing forms and obtaining signatures, scanning ID cards/ documents, and updating ADT systems. Ensures all patients are efficiently and accurately registered and prioritizes patients during period of high volume.

Provide nursing care in accordance with resident care policies. Assist with feeding, bathing, light housekeeping, simple wound care, measure, record fluid intake and output, collect specimens, take vitals and record weight. Provide medication reminders and other duties as requested. Manage supply inventory and requisitions. Promptly attend to the needs of residents safely and effectively. Report changes in resident status to charge nurse. Protect and promote resident rights while assisting the resident to maintain independence. Assist with training new CNA personnel as needed. Watch the EKG monitors when need and perform Unit Health Coordinator duties as well

More work experience and references available upon request.

Contact this candidate