Kenneth Turner **** Ave L

712-***-**** Council Bluffs, IA

Objective: I am looking for an opportunity to utilize my Managerial skills and experience. I have excellent customer service skills and strong work ethics that would compliment any team. I am also goal oriented and open to new challenges and opportunities.

Experience: Sugars Lounge – Council Bluffs, IA August 2011-July 2021 2021

Bartender/Server/Barback/Doorman

Bartender responsibilities: making customers feel welcome and drink responsibly. Keeping work area clean and inviting.

Server responsibilities: Serve customers with food and drinks, making sure all their needs are met and have a positive dining experience.

Barback responsibilities: Keeping beer/alcohol stocked and helping bartender with customers.

Doorman responsibilities: Check ID’s for assurance of legal age, giving information to customers, collecting cover charges.

Petro T/A Truckstop – Council Bluffs, IA

General Manager

Responsible for Customer Service and personnel. Other responsibilities include:

-Daily Financial Reports -Product Ordering -Hiring

-Inventory -Training -Scheduling

Accomplishments: Decreased food costs and labor by 8%, Reduced personnel turnover through interview process, Increased profits by 10% within 12 months by in-store and local promotions.

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-Daily Financial Reports -Hiring -Inventory

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-Daily Financial Reports -Hiring -Inventory

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