LAQUISHA

KEARNEY

adu3jq@r.postjobfree.com

559-***-****

Visalia, CA 93291

SKILLS

• Information sourcing

• Explanation of benefits

• Microsoft Office,

PowerPoint, and Excel

• Personnel records

compilation and

maintenance

• Verbal, written, and typing

communication

• Data entry

• Typing speed: 59wpm/ 99%

accuracy

EDUCATION

University of Phoenix

Phoenix, AZ • 06/2020

Bachelor of Science:

Information Technology

• Professional development

completed in Cyber

Security- June, 2021

CERTIFICATIONS

PROFESSIONAL SUMMARY

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. WORK HISTORY

County of Fresno – Technical Support

Fresno, CA• 10/2022 – 11/2022

• Test systems

• Performed maintenance and outreach technical support for extensive matters

• Maintained devices and systems

Manpower - Human Resource Assistant

Visalia, CA • 03/2021 – 06/2022

• Maintain accurate and up to date personnel/ medical files and documentation

• Maintain integrity and confidentiality of files and records

• File paperwork and maintain office organization

• Assist in payroll functions, including processing invoices

• System entry and removal of temporary employees

• Process and communicate temporary weekly times

• Screen applicant resumes via Indeed

International Paper - Human Resources Assistant

Exeter, CA • 09/2019 - 05/2020

• Maintain accurate and up to date personnel/ medical files and documentation

• Maintain integrity and confidentiality of files and records

• Filed paperwork and maintained office organization

• Utilize Microsoft Word, PowerPoint, and Microsoft Excel

• Answer incoming calls and direct accordingly

• Review and maintain shipping reports

Cyber Security

The National Security of

Leadership and Success

TreeHouse Foods Inc. - Packer/ Packroom Attendant

Visalia, CA • 09/2016 - 02/2019

• Monitor and inspect product to avoid contamination or hazards

• Prepare finished product for packaging and shipping

• Filed paperwork for finished product

• Ensured production numbers and deadlines were met

• Follow all factory and safety standards and procedures

• Maintained safe work environment for team members

• Reported product deficiencies or irregularities to supervisor

Old Navy, Gap - Facility Maintenance

Visalia, CA • 01/2016 - 11/2016

• Maintained clean and comfortable environment by

vacuuming, cleaning windows and dusting

• Service, clean, and supply restrooms

• Gather and empty trash and recycle

• Notify managers concerning need for major repairs

• Picked up trash impacting appearance or movement flows between spaces

Cigna Healthcare - Call Center CSR

Visalia, CA • 06/2014 - 05/2015

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction

• Assist clients, members, and healthcare professionals with benefit details, coverage, and claims

• Document and detail records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken

• Check to ensure appropriate changes were made to resolve customer concerns

• Respond to inquiries or notify of claim investigation results or planned adjustments

• Adhered to company policies and scripts to consistently achieve call-time and quality standards

Cricket Wireless - Retail Sales Representative

Visalia, CA • 03/2008 - 03/2014

• Assist in locating and purchasing products based on needs and desires

• Describe merchandise and explain use, operation, and care to customers

• Compute sale prices, total purchases, and receive and process cash or credit payments

• Maintain records related to sales

• Inventory stock and requisition new stock

• Performed exchange and/or returns

.

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