Transportation Security Operations Manager

Randy Nesnay

Senior Director/Director of Operations

Director of Logistics

Director of Distribution

Woodland Park, NJ • 732-***-****

*******@*****.***

https://www.linkedin.com/in/randy-nesnay

Operations and logistics executive with extensive industry experience across various market verticals. Proven track record of overseeing day-to-day multi-site operations to drive increased revenue and margin growth. C-Suite facilitator with a sharp business and financial acumen. Expert in turning financial loss into sustainable profit. Builds and guides high-performing teams to success by recruiting top talent, setting daily KPIs, and promoting leadership development. Exceptional talent for identifying deficiencies and developing innovative solutions to reduce costs. Entrepreneurial mindset with in-depth knowledge in merger, acquisition, and integration. Results-oriented with strong strategic planning, communication, and client relationship skills.

Areas of Expertise

Operations Management

Strategic Business Planning

Program Management

Organizational Structuring

Business Development

Logistics Management

Budget and P&L Management

Client and Stakeholder Relations

Business and Management Consulting

Merger and Acquisition (M&A)

Distribution Management

Project and Product Management

Quality Control

Process and System Improvement

Talent/Leadership Development

Professional Experience

CTDI, Swedesboro, NJ March 2022 – December 2022

Senior Program Manager – Northeast

Oversee regional testing, shipping, repair, and fulfillment programs. Lead the implementation of new products, services, and programs. Direct new business recruiting activities. Lead vertical relationship manager with senior level Comcast Logistics team.

●Successfully led fast-growing startup operations for the new Comcast construction business vertical estimated to deliver $15M in revenue in 12 months.

●Introduced regular client forecast, production, IT meetings, external monthly business reviews.

●Developed senior management tools for business vertical service-level agreements (SLAs), daily key performance indicators (KPIs), quality control, forecasting, and financial reporting.

●Mentored a young management team to become a more professional team, which also helped an Operations Manager earn a promotion to Senior Operations Manager.

NRS, North Bergen, NJ August 2020 – December 2021

Vice President, Distribution –East

Oversaw distribution operations across five regional locations with a team of four direct reports and 650+ employees. Managed the budget, forecasting, and full profit and loss (P&L) accountability for $100M in annual revenue.

●Led engagements with key clients such as Academy Sports, Gap, Home Depot, Home Goods, TJMAXX, and Tractor Supply Company.

●Matured operations by introducing daily, monthly internal/external KPIs and financial business reviews.

●Effectively coached the Director of Operations, who received a promotion to Vice President of East Coast Operations.

●Achieved a $9.7M rate increase with key clients and grew margins to >8%.

DSV, Wayne, NJ November 2017 – August 2020

Director, Field Operations – Northeast

Directed field operations across three regional locations encompassing 700k sq ft of warehouse space. Managed the budget, forecasting, and P&L for $45M in annual revenue. Headed talent and key leadership development.

●Cultivated relations with key clients such as Doc Martens, Estee Lauder, J&J, Kering Group (Gucci), and Playmobil.

●Successfully led the Gucci/Kering relocation of five business verticals including the implementation of a new warehouse management system (WMS) and warehouse automation.

●Turned $4.2M in loss at Flagship operation in seven months and increased EBITDA by 62% ($1.68M).

●Implemented safety programs that resulted in an injury-free site for two consecutive years resulting in $434k savings.

Exel, Westerville, OH May 2013 – November 2017

Director, Field Operations – Americas

Directed fields operations for the fresh food delivery vertical across five regional distribution centers with daily deliveries to 800+ stores. Served as a support resource for vertical market operations. Contributed as a member of the Corporate Operational Vision and Strategy team. Key Retail start-up expert.

●Led operations during a period of rapid business growth including startups, real estate, policy creation, recruiting, talent development, and financial, performance, and quality processes.

●Oversaw the startup of Zara, Inditex, and Dollar Tree, which delivered $12.8M in new revenue.

Swiss Post International, Monroe Township, NJ May 2012 – December 2021

Head of Operations – Americas

Recruited to lead the company through the $200M joint venture and partnership integration with LaPoste.

●Directed regional operations, logistics, terminal security, and Transportation Security Administration (TSA) compliance.

Previous Experience

Vice President, Operations and Security (November 2009 – November 2011) • DHL Global Mail, Rutherford NJ

Co-Founder Vice President, Operations (January 2001 – November 2009) • Mail Terminal Services, Rutherford NJ

Education

Bachelor of Arts in Political Science

William Patterson College, Wayne, NJ

Certifications & Training

Six Sigma Green Belt, DHL

Honors & Awards

DSV Most Improved and best Operation, 2018

DSV Safety Champion, 2018 and 2019

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