Service Representative Customer

To join a company that offers me a stable and positive atmosphere and inspires me to enhance and

therefore to innovate the work culture for the betterment of all parties concerned. Jul 2018 - Jul 2020 Customer Service Representative Oasis Marketing Solutions

Pearland, IL, United States

Made outbound survey calls; conducted professional telephone interviews with respondents/ voters using scripted questions while recording questions on the computer maintained high level of confidentiality of gathered information

Sep 2006 - Mar

2013

PBX Operator

Jackson Park Hospital

Chicago, IL, United States

Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information Observe signal lights on switchboards, and dial or press buttons to make connections

Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls

Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information

Provide relay service for hearing-impaired users

Interacting With Computers

Communicating with Supervisors, Peers, or Subordinates Getting Information

Documenting/Recording Information

Performing for or Working Directly with the Public Experience with: Copy machines, Multiline telephone systems, Paging systems, Telephone headsets, Telephone switchboards Jul 2003 - Feb

2007

Customer Service Representative

The Signature Group

Chicago, IL, United States

Responded to telephone inquiries. provided quality services to customers and associates inquiring about the availability of credit card services or Revuan Maddox

Work Experience

status of orders listened attentively to caller needs to ensure a positive customer experience cold and warm - called clients in support of customer accounts to solicit the sale of products and services answered inbound customer calls for credit card security services provided product information and facilitated customer service and payment issues Sep 1984 - Jun

1986

Some High School or less, General Studies.

Englewood

Chicago, IL, United States

Education

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