Service Representative Data Entry
Resume:
Gail Duque
Patient Professional
Reseda, CA *****
adu3bb@r.postjobfree.com
Medical Billing and Coding Specialist with experience in billing practices, maintain electronic health records, ICD- 10 coding and medical terminology. Passionate about delivering superior customer service and possessing a keen attention to detail. Authorized to work in the US for any employer
Work Experience
Patient Financial Services Representative
Medtronic - Northridge, CA
December 2020 to Present
Rebill claims, process payments for customers, review EOB's based on what we receive from patients insurance company. Update customer's insurance info, request refund if need be, request write offs depending on what the customer was quoted or PR. Transfer calls to designated debts etc. Pre-Billing Specialist
Prn-Ambulance - North Hills, CA
December 2018 to Present
Check all pre-billing before sending to billing dept for payment. Data entry all insurances into patient's account & correct time stamps of need be.
Send all billing mail & checks to the billing dept. Customer Service Representative/Call Center
Around the Clock Answering Service - Chatsworth, CA July 2018 to Present
Inbound calls, dispatch, switchboard, after hours answering service call center. Member Service Representative
Anthem, Inc. - Woodland Hills, CA
December 2019 to March 2020
Member services with benefits & accumulator, eligibility etc. Send members ID cards if need be
Medical Billing Clerk
Silver Orthopedics - Los Angeles, CA
January 2018 to May 2018
Encino, CA (Temporary)
• Contacting Medical Insurance Companies for updated status on claims submitted by the billing department.
• Calling attorney's for status on personal injury, cases, offers and checks.
• Using EZ Claims and E Data system to bill patients, verify payments and keeping updated records
• Billing and resubmission in order to ensure timely payments. Crew Trainer
McDonald's - Reseda, CA
October 2006 to October 2017
Reseda, CA
• Train and orient new hires on company policies and procedures
• Cashier/ Drive- Thru Cashier providing superior customer service to all patrons
• Taking accurate food orders and submitting through system Education
Diploma in Medical Billing & Coding
Reseda, CA
April 2016 to August 2017
High school diploma or GED
Skills
• Medical Billing
• CPC
• Medical Coding
• Medical Insurance (2 years)
• DME (2 years)
• Billing
• Collections (2 years)
• claims (2 years)
• Medical Terminology
• Data Entry (2 years)
• training
• Filing
• Microsoft Office (2 years)
• Microsoft Excel
• Microsoft Word
• Microsoft Powerpoint
• Spanish
• Fluent Additional Information
• Insurance Verification
Certifications and Licenses
Certified Professional Coder
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