Store Manager Assistant

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Angletha Mcleod

*******@***.*** 334-***-****

*** ****** **** *****, **********, AL 36109

Store manager skilled in customer relations, sales development, and leadership. 25 years of experience with a desire to add more in higher management positions. With a proven track.

• Multitasker • Sales Management • Driven/ Moviated

• Customer Relations • Trainer • Market Analysis

Store Manager

Taco Bell – Montgomery, AL February 2014 - Current

• Developed plan to increase sales and saw a 10% weekly increase. Enforced company policies and procedures through implementing a three-strike system to promote professionalism.

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Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.

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• Managed a total of 35 employees.

• Resolved conflict between customers, between employees, and between customers and employees.

• Responsible for inventory, pricing, merchandising, and displays.

• Worked all types of shifts and worked on holidays.

• Created monthly team building activities, to increase unity, productivity, and motivation in the sales team. Store Manager

Taco Bell – Enterprise, AL April 2011 - February 2014 Enforced company policies and procedures through implementing a three-strike system to promote professionalism.

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Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.

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• Resolved conflict between customers, between employees, and between customers and employees.

• Responsible for inventory, pricing, merchandising, and displays. Store Manager

Day Street Park – Montgomery, AL November 2005 - March 2011 EDUCATION

Enforced company policies and procedures through implementing a three-strike system to promote professionalism.

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Hired and trained new employees, including selecting seasonal workers to hire on permanently. Also conducted performance reviews and handled employees with poor performance or attendance.

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• Resolved conflict between customers, between employees, and between customers and employees.

• Responsible for inventory, pricing, merchandising, and displays. Assistant Manager

Taco Bell & TCBY – Ozark, AL June 2000 - November 2005

• Accurately completed cash register transactions.

• Adhered to all store retail procedures and policies.

• Assisted marketing staff in creating and assembling visual displays and sales displays.

• Cleaned shelves, tables, and counters.

• Diagnosed and resolved problems based on customer information and needs.

• Educated customers about product options to exceed their experience. Enforced company policies and procedures through implementing a three-strike system to promote professionalism.

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• Established strong business relationships and created a deadline-driven team. Alabama State University Montgomery, AL

Carroll High School Ozark, AL May 1992

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