Manager Assistant Project

Edward Mirzakhanian

*** ******* ***. #* *****:818-***-****

Glendale, CA 91201 Email: *******@*****.***

CAREER OBJECTIVE

An organized, detail-oriented candidate who is certified in Scaled Agile (SAFe) and has experience in management, system analysis, and software programming. Looking forward to working in a challenging environment to provide solutions to business users based on analytical skills and experiences. Always open to learning new technologies and accepting challenges. EXPERIENCE Cognizant Technology Solution Co. Pasadena, CA Aug 2017- Present Kaiser Permanente - RISK ADJUST PROG Project Pasadena, CA Oct 2020- Dec2022 Project Manager Assistant

Experience in using Scaled Agile (SAFe), C#.NET, ASP.NET, SQL Server 2012/18, Visual Studio.NET 2015/2019

• Experience in Agile Project as an Agile coach assistant

• Experience in Web application development, deployment & support, maintenance and perform Application unit testing, Continuous Integration/Continuous Delivery (CI/CD)

• Handled all aspects of the software development lifecycle, Object Model, Coding, Code review, Production Support, Maintenance, and Full Software QA Testing

• Creating System Administration document for the maintenance and end user manual.

• Responsible for documenting defects, bug fixing and resolving the issues. Kaiser Permanente – IT Operation-ARS Project Pasadena, CA Apr 2019 – Oct 2020 Production Support Lead

• Monitored applications, systems and hardware in processing environment for abnormal processing conditions.

• Provided 24 x 7 application support on rotating schedule

• Analyzed and troubleshooted complex software problems and provided solutions using latest technologies

• Performed root cause analysis on re-occurring problem Kaiser Permanente -DCSS Finance Project Pasadena, CA Aug 2017-Apr 2019 Web Application Developer

• Experience in using C#.NET, ASP.NET, SQL Server 2012/18, Visual Studio.NET 2015/2019

• Experience in Web application development, deployment & support, maintenance and perform Application unit testing

• Handled all aspects of the software development lifecycle, Object Model, Coding, Code review, Production Support, Maintenance, and testing

Paygah Ettelaat Sanati - Tehran, Iran Nov 2013 – Jan 2017 Project Manager

• Manage processes and overall execution at the program level

• Analyze and report on program initiatives, operational metrics, and budgets

• Analyze and manage risk and impediments that affect the scope, schedule, and quality of a program

• Consult with the client to prototype, refine, test and debug programs to meet needs

• Release management and deployment packaging

Mersedeh Textile Co. Tehran, Iran Mar 2000-Nov 2013 Production Manager

• Facilitate and lead the entire dyeing and finishing process from planning, scheduling, operating, and quality control

• Lead purchasing department to place orders for needed materials and raw materials for operations

• Implement lab supervision to ensure optimum plant operation and working efficiency Hired, managed, and developed team members to build a high performing production team

• Managed resources to meet production objectives, including manufacturing personnel, equipment, and facilities

• Ensured direct reports towards continuous quality products in time to the customer

• Focus on catering to the customer’s demands, and requirements

• Created better methods to ensure fewer quality complaints and greater customer satisfaction EDUCATION _ _ Tehran University - Tehran, Iran

Master of Business Administration MAY2010

Azad University – Tehran, Iran

Master of Science in Textile Engineering, Chemical and Fiber Technology FEB 2004 Bachelor of Science in Textile Engineering, Chemical and Fiber Technology SEP 1999 CERTIFICATE

Scaled Agile (SAFe 5) Certificate SEP 2021

Tableau Certificate Jun 2022

AWS Cloud Practitioner Essentials Jun 2022

SKILLS: _ Technical & Computer Proficiency

• Windows 10/11

• C #.Net, HTML/DHTML, ASP.Net

• Visual studio 2008/2019

• SQL Server 2005/18,

• Agile

• Tableau

• Power BI

• Microsoft Office

• Service Now

• Jenkins

• Jira

Functional /Personal

• Teamwork

• Communication Skills

• Leadership Skills

• Fast learner

• Ability to Multitask

• Ability to work under Pressure

• Excellent decision maker in critical situations

• Multinational work experience

Languages

• English, Farsi and Armenian

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