Bartender Shift Leader

BRITTIANY WHITE

*** ******** **., ***. *, Port Huron, Michigan 48060

810-***-**** ● adu2yx@r.postjobfree.com

OBJECTIVE

Seeking a position where strong communication skills and expertise in the hospitality industry can be employed to provide excellent service. KEY STRENGTHS & SKILLS

Experience in the service industry with record advancement from server, to shift leader, to bartender/manager-on-duty

Skilled in delivering outstanding service by greeting and serving customers

Ability to learn quickly to answer questions and recall details regarding orders

Knowledgeable about the restaurant's menu, specials, food and beverage items

Proven record of setting up station and breakdown of side work

Well-versed in suggesting additional items to customers (up-selling)

Adept at processing financial transactions

Able to diffuse potentially volatile situations with unhappy patrons EXPERIENCE

Raven Café, Server & Bartender/Barista

Port Huron, Michigan May 2013 to December 2022

- Greeted & served patrons, answered questions regarding the menu, made food/drink pairing suggestions

- Had a great rapport with return customers while processing orders and payments

- Assisted kitchen staff with food, salad and dessert preparation

- Cleaned restaurant premises before and after business hours

- Adopted extra responsibilities during construction projects

(repainting bathrooms, weekly after-hours deep cleaning, etc.) Garfield's Restaurant & Pub, Server, Shift Leader & Bartender Garfield's Restaurant & Pub January – May 2013

- Greeted patrons and answered questions regarding the menu

- Processed orders and payments for customers

- Assisted kitchen staff with food, salad and dessert preparation

- Cleaned restaurant premises before and after business hours EDUCATION

Port Huron High School, Port Huron, Michigan – Diploma 2013 St. Clair County Community College, Port Huron, Michigan – General Education Classes VOLUNTEER WORK

Joplin, Missouri – Disaster clean up, food distribution and connecting families to support resources

Haiti – Distribution and installation of water filtration system in private homes. PERSONAL REFERENCES

Alyssa Dauphinais – 810-***-****

Travis Fleury – 810-***-****

Tasha Kramarenko – 517-***-****

Marci Dambacher –810-***-****

Toni Babin, Mentor - 810-***-****

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