Interior Designer Psychic

Steven KHOUW

Contact number : 925-***-****

Email address : ************@*****.***

Career Objective

To leverage my 20+ years of client servicing and management experience together with my extensive knowledge in project management, food & beverage and asset management to achieve the organizational objectives and seize the opportunities for company development. Academic Qualifications

- University of Washington, Seattle, United States Bachelor of Arts Degree in Business Administration

- La Salle College, Hong Kong

High School Diploma

- La Salle Primary School, Hong Kong

Primary School Diploma

Employment History

Project Manager - Kanishi Koncept Company Limited (July 2016 – July 2022) Kanishi Koncept is a “Design & Build” company. It provides multi-consultancy services in all areas of construction works. Plan and supervise a wide range of construction projects from start to finish. Organize and oversee construction procedures and ensure they are completed in a timely and efficient manner within the budget. Major duties:

- Collaborate with engineers, interior designers and consultants to determine the specifications of the project. Regular meetings and progress reporting of the current status of the project to the client. Prepare reports regarding job status.

- Negotiate contracts with external vendors to reach profitable agreements. Obtain permits and licenses from appropriate authorities.

- Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations.

- Plan all construction operations and schedule intermediate phases to ensure deadlines will be met. Acquire equipment and material and monitor stocks to timely handle inadequacies. Hire contractors and other staff and allocate responsibilities.

- Supervise the work of laborers, mechanics and give them guidance when needed. Evaluate progress and prepare detailed reports. Ensure adherence to all health and safety standards and report issues.

Steven Khouw Private & confidential 1 Page

Senior Manager - United Victory Hong Kong Limited (Nov 1991 to Mar 2016) United Victory is a company associated in the F&B and asset management business. F&B business includes running Propaganda Club, Psychic Jack Lounge, and Works Bar.

“Propaganda” is the premier gay bar and disco in Hong Kong established in 1991. It is one of the longest-running and largest internationally well-known gay nightclubs in Asia. It has evolved from an industrial design to a more sophisticated Art Deco style to provide the best quality service, dance music, ambiance and fun environment to our customers. “Psychic Jack” is the much anticipated, sophisticated, yet cozy wine & champagne lounge to entertain an early evening crowd. It has a collaboration of designs by Zanghellini & Holt and Light Directions ensures the best of details and architectural lighting are achieved by the masters in an artful approach that weighs on a contemporary. “Works Bar” is a friendly neighborhood bar opened since 1998, it’s predominantly known to the regulars as a cruiser venue owing to its mirrored labyrinths and mysterious corners. Besides F&B business, the company is also involved in asset management and holding several commercial properties. The ultimate goals are to boost up the rental income yield and realize the capital gains by face lifting both interior and exterior with extensive alterations & additions works and major renovation. Major duties:

- Day to day operation including strategy planning, policy making and implementing. Monitor on company’s policies, rules, regulations and procedures. Developing, planning, organizing and implementing business and marketing strategies, promotions with fun theme nights, entertainment, advertising and special events.

- Manage all human resources and administration functions on a daily basis, supervise a team of staff to handle the full spectrum of human resources and administrative functions, including recruitment, payroll, compensation & benefits, annual performance appraisal, staff training & development, management trainee programme and general administration issues, etc.

- Collecting and acting on customer feedback to improve the overall operation of the venue, delivering and ensuring a high standard of customer service at all times. Manage relationships with customers, business partners & clients, ensuring and responsible for the quality standards of service delivered to the customers. Lead the team to encourage maximum performance and dedication. Maximizing revenue and effective costs controlling. Accounting and stocks controlling.

- Participate in expansion activities, investments, acquisitions, corporate alliances. Preventing no disorder or other illegal business activities on the premises. Overseeing compliance with the licensing regulations at all times.

- Planning, organizing, developing and packaging the asset project. Appointing architect, interior designer, structural engineer and various contractors, then monitoring their construction works until completion.

- Managing properties in an efficient and value enhancing manner. Liaising with numerous property agents to negotiate and optimize for the best selling price. Liaising with tenants, resolving disputes and solving problems.

- Meetings with the building residents’ owners association. Ensuring that all operations are in compliance with established company policies and procedures. Assessing and evaluating reported maintenance issues. Ensuring that properties are properly maintained. Establish terms and conditions for property leasing. Monitoring and enforcing the terms of all lease agreements.

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Account Executive - The Ball Partnership Advertising Agency (October 1989 to June 1991)

The Ball Partnership Advertising Agency is an international advertising agency. Major duties:

- Meeting and liaising with clients to discuss and identify their advertising requirements. Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget.

- Presenting alongside with agency colleagues the campaign ideas and budget to the client. Working with the account manager to brief media, creative and research staff, and assisting with the formulation of marketing strategies.

- Liaising with and acting as the link between the client and advertising agency by maintaining regular contact with both, ensuring that communication flows effectively.

- Presenting creative work to clients for approval or modification, negotiating with clients and agency staff about the details of campaigns.

- Handling budgets, managing campaign costs and invoicing clients. Monitoring the effectiveness of campaigns.

Skills / Specialties

- Administrative skills and background in finance, budgeting, capital planning, internal controls and operation. Knowledge in developing short-term and long-term planning.

- Effective organizational skill and leadership abilities, strong decision-making and problem-solving abilities.

- Strong interpersonal communication skills and knowledge in dealing with customers and clients. Excellent human resources, customer services, communication skills both within and outside of the business environment.

- Excellent verbal and written communication skills, fluency in both written and spoken English and Chinese (Cantonese & Putonghua).

Personalities / Hobbies

Capable and trustworthy, well-organized and efficient, enthusiastic and friendly, self-motivated and ready to take challenges at all times. Enjoy playing golf and tennis. Availability

Immediately available.

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