Customer Service

VERONICA MARIA VALDEZ

719-***-**** *************@*****.***

Colorado Springs, Colorado

OBJECTIVE

Be a model of excellence providing quality service, affective honest business profit, and

management.

SKILLS

• Effective Leadership/Management Skills

• Great Listening Skills,

• Communication Skills,

• I enjoy working with all types of individuals making my people skills excellent, helping to build

strong professional business relationships as well as professional customer relationships.

• Ability to adapt to change as well has handle high pressure situations

EXPERIENCE

DELIVERY DRIVER • DOOR DASH • APRIL 2019 - CURRENT

Deliver orders promptly, maintain a 92% or higher successful delivery rate, ensure each

company is accurate based on each individual order, follow all road safety laws & food safety

requirements.

ROOM SERVICE • SODEXO • JULY 2018 - SEPTEMBER 2019

Verify each patients diet, prepare trays accurately, deliver each tray to patient rooms in an

appropriate time frame, follow all food safety requirements, prep food for next shift, record food

storage temperature’s, restock per par.

GENERAL MANAGER • GRIFFIN FAST LUBE •AUGUST 2010-SEPTEMBER 2014

Maintain customer relationships with honesty & integrity, create new customers, provide manufacture recommendations based on vehicle mileage, schedule employee’s, train employee’s, order/receive all store inventory and tools needed to ensure quality work is performed, open/close procedures, maintain a profitable labor = cost of goods percentage, manage money only for my store and log all money deposit’s made to bank provided by Griffin Fast Lube

EDUCATION

GENERAL EDUCATION DIPLOMA • 2003 • METRO ACADEMY DENVER, COLORADO

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