Quality Manager Engineer
Resume:
To whom it may concern:
I have over fifteen years of considerable experience in the automotive industry. I have extensively worked in the automobile industry and, through diligent efforts have always met the required standards of quality and safety at each level of production.
My background lies in overseeing testing, modification, inspection, and repair projects, ensuring compliance with industry regulations and company requirements while consistently completing projects on or ahead of schedule. Having refined and targeted my skills in inspection oversight, safety training and maintenance, and quality control operations, I stand prepared to substantially benefit your team. I pinpointed cost effective retrofit measures on a very limited budget and manpower. I have created innovative solutions to increase efficiency and accuracy as well as safety, serving as a key member of Kaizen Team Activities to streamline processes and improve efficiency. I have demonstrated first-rate organizational, project management, and interpersonal abilities throughout my career accomplishments. I have extensive experience in managing maintenance operations and quality control directives in the automotive industry.
My extracurricular and work experiences have helped me develop the strong critical thinking and interpersonal skills.
In my previous position as Quality Coordinator with Global Felt Technologies, I was overseer of overall production quality, set quality guidelines, monitor safety and develop procedures for ensuring high standards. Running tests, analyzing products, delegating tasks, documenting defects, and repairing defective items while coordinating all phases of order management and production to ensure standards were consistently met.
With my current employer I have worked as Quality Engineer and was promoted to Quality Manager. My current work experience is with Fabric, Carpet and Floor Mats. As Quality Manager I ensure that all products within our company’s products meet and adhere closely to company and customer standards.
With my dedication to overseeing a productive, efficient, and reliable quality control team, combined with my self-motivation and communication skills, I would be an excellent addition to your team.
Sincerely,
Vonda D. Gallman
Vonda Gallman
Union, SC 29379
*********@***.*** - 864-***-****(home) 864-***-****(cell)
Quality Manager for a nonwovens company. Since June 2021 I have ensured that all company products and services meet quality standards before they go to our customers. My primary responsibilities include understanding customer expectations and needs, outlining quality standards, and developing quality control processes.
Mat Quality Engineer for a nonwovens company. From April 2018 through June 2021 I have worked to ensure the overall quality of our manufactured products. Testing processes, monitoring quality standards, creating documentation, devising quality tests and defining the criteria a test result should meet. Monitoring the quality of our processes and collaborating with our carpet production team in fixing issues when they arise.
Quality Coordinator for a nonwovens company. Over 15 years of experience providing efficient and skillful support in the automotive industry, 7 years in textiles, 2 years in warehouse distribution inventory. Demonstrated track record of productivity and successful continuous improvement projects improving quality, ergonomics, safety and process waste reduction. Automotive Production Supervisor proxy. Quality Wash Tester in Textiles. Quality Assurance Technician at a Food Manufacturing Facility. Church Secretary/Accounts payable.
WORK EXPERIENCE
Quality Manager
Suminoe Textile America
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Gaffney, SC
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June 2018 to Current
Quality Engineer
Suminoe Textile America
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Gaffney, SC
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April, 2018 to June 2021
Quality Coordinator
Global Felt Technologies
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Union, SC
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April 2016 to April 2018
• Handle and resolve critical quality problems using research abilities.
• Maintain quality control samples, procedures and documents
• Maintain all quality and calibration documents, customer information, samples, product and development, product initiation and trialing, and testing results/data.
• Lead quality assurance testing and organize quality assurance programs
• Provide quality and safety training for associates
• Forklift driver trainer
• Certified ISO 9001:2015 Manager and Process Owner
• Certified ISO 9001:2015 Internal Auditor
• Certified ISO 9001:2015 Document Control Coordinator and Author
• Ability to operate QC tools and perform basic statistical analysis
• Excellent public speaking and communication skills
• Monitor and audit quality of manufactured products
• Ability to operate QC tools and perform basic statistical analysis
• Coordinate with suppliers and ensure timely supply and quality of raw materials
• Develop and implement parameters for quality testing
• Monitor, test, and inspect products to ensured they meet required standards
• Inspect product materials and determined their use according to quality
• Work closely with the design team and enhance production methods
• Evaluate products according to clients' requirements
• Scrap Reduction & Output Increase
• Process Development & Improvement
• Interact with automotive clients and ensure their satisfaction
• Quality Auditing
• MS Office
• A Knowledge of implementing Formal Corrective Action Procedures and PPAP
• Familiarity with automotive product introduction quality requirements
• Implementation of corrective action and manage non-conformances.
Objective – Improve company performance through enhanced quality standards; deploying strong, long-term QA integration strategies.
Receiving Lead
Belk Fulfillment Center
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Jonesville, SC
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November 2014 to April 2016
• Operate lift trucks, pallet jacks, and other equipment to safely move parts to proper locations
• Checks items to be shipped against work orders to ascertain that qualities, destination, and routing are correct
• Leads, guides, and trains employees performing related work.
• Prepares shipments for postal or commercial conveyance
• Cycle count inventory according to established guidelines, and assist with developing actions to correct inventory problems.
• Complete inventory transactions to receive, assign location and issue inventory as required.
• Oversee the receipt of purchased goods verifying counts and quality, complete transactions to receive product, process paperwork and complete all necessary transactions according to established procedures. Locate product to the appropriate areas according to procedure.
• Follow established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental, and/or infection control standards.
• Performs miscellaneous job-related duties as assigned.
Problem resolution-assist with any inbound shipment or outbound customer order which will not allow the standard operating procedure to be completed.
Secretary/Accounts Payable
Thomas Chapel AME Church
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Union, SC
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March 2008 to Present
Provide personal administrative support to the Elder, Pastor, Officers, Members and the church through conducting and organizing administrative duties and activities including receiving and handling information.
• Prepare and manage correspondence, reports and documents
• Organize and coordinate meetings, conferences, travel arrangements
• Take, type and distribute minutes of meetings
• Implement and maintain office systems
• Maintains schedules and calendars
• Arrange and confirm appointments
• Organize internal and external events
• Handle incoming emails, mail and other material
• Set up and maintain document management systems
• Set up work procedures
• Collate information
• Communicate verbally and in writing to answer inquiries and provide information
• Liaison with internal and external contacts
• Coordinate the flow of information both internally and externally
• Operate Office equipment
• Manage office supplies
• Logging or processing bills or expenses
• Acting as a receptionist and/or meeting and greeting clients
• Verbal and written communication skills
• Attention to detail
• Confidentiality
• Planning and organizing
• Time management
• Interpersonal skills
• Customer-service orientation
• Initiative, reliability and stress tolerance
Production Associate/Alps Member
BMW Manufacturing
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Spartanburg, SC
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July 1999 to August 2014
• Extensive experience in an automotive environment
• Train associates to build a quality vehicle through standardized training methods and hands on experience
• Inspect the vehicle for defects (interior and exterior) according to standardized inspection process
• Quality Audits
• Served as supervisor proxy
• Knowledge of Six Sigma and ISO/TS-16949 Quality Systems
• Review and optimize manufacturing processes
• Designed and tested mechanical components before using them in vehicles
• Handled problems and suggested solutions.
• Developed, evaluated, and optimized production processes
• Conducted meetings with vendors regularly for product specifications
• Analyzed data using Statistical Process Control methods
• Lean Manufacturing Operations
• Knowledge of Lean Quality Tools (FMEA, Pareto Charts, Fishbone Diagrams, PSS, Six Sigma 5S, 8D Methodology)
• Knowledge of AIAG and automotive needs as well as ISO and FMEA
• Knowledge of 5 Whys
• Lead teams in quality and continuous improvement workshops
• Good understanding of Root Cause Analysis, & Process flows - Quality Training classes and workshops (Problem Solving and DMAIC)
• Completed WOMP issues and found Poke Yoke solutions (with PDCA method)
• Quality documentation and enforced corrective actions with regard to ISO 9001 and TS16949 requirements.
• Met and directed weekly cross functional collaborations
• Evaluated rejects and returns.
• Process improvements and optimizations to meet company targets
• Reduced and eliminated defects and quality issues through VPS activities, 5s/6s
• Remove and relocate heavy equipment for line balances and New Model integration
• Set up kitting areas and supermarkets by pick to light (sub-assembly) in off line areas to create more line side space and improve processes.
• Developed and implemented Creform or Poke Yoke solutions
• Draw and interpret blueprint drawings and layouts
• Completion of Creform / Machine Shop Safety Training
• International travel for New Model/Product launch and integration (process and parts location, quality issues, etc.)
Quality Inspector
Carlisle Finishing
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Carlisle, SC
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May 1992 to July 1999
• Collect samples during production run
• Collect samples for testing and computed findings
• Create documentation for issues, problems and anomalies
• Document test data, such as weights, temperatures, grades, and quantities graded
• Inspect, test or measure materials, products, and installations to check if they conform to specifications
• Inspect and approve incoming materials by checking and confirming specifications via visual and measurement tests
QA Technician
Kelly Temporary Services
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Newberry, SC
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September 1991 to December 1991
• Collect samples during production
• Collect samples for testing and computed findings
• Create documentation for issues, problems and anomalies
• Document test data, such as weights, temperatures, grades, and qualities graded
• Inspect, test, or measure materials, products, and installations to check if they conform to specifications
• Inspect and approve incoming materials by checking and confirming specifications via visual and measurement tests
• Maintenance of measurement equipment and calling for repairs when necessary
• Mark items with specific information, such as grade or acceptance-rejection status
• Measure product dimensions to verify compliance with specifications, using instruments such as rulers, calipers, or micrometers.
• Perform reviews, walkthroughs, or inspections
• Perform random tests to ascertain product quality
• Record inspection and test data such as weights, temperatures, grades and quantities inspected and graded
• Reject or return items and materials that did not pass test
• Work Closely with USDA for quality assurance
EDUCATION
BA Biblical and Theological Studies
Regent University
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Virginia Beach, VA
2/2020 – 5/2023
Cosmetology
Piedmont School of Cosmetology
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Spartanburg, SC
1997
Physics & Mathematics
Clemson University
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Clemson, SC
1989 to 1990
High School Diploma
Union High School
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Union, SC
1989
CERTIFICATIONS/LICENSES/TRAINING
Manager and Process Owner ISO 9001:2015,
Internal Auditor ISO 9001:2015
Document Control Coordinator and Author ISO 9001:2015
BMW Manufacturing LLC Training and Courses
Professional Development Course
Public Speaking in the Workplace
Influence Without Authority
Computer Course
SAP: BMW Navigation and Reporting
IPSQ Defect & RW Data Entry Training
Technical
Line Balancing/LEMO Beginner Training
Line Balancing/LEMO Beginner Training
VAR System/Deviation Process Training
TPM / TPR Awareness
Safety
Machine Shop Safety
Forklift Safety-Hands-On
Quality
Problem Solving & DMAIC
Xceeding Customer Xpectations
VPS Practical Training
VPS Truck Simulation
Base Quality: From the Ground Up (i Learn)
Departmental
TS-4 Train the Trainer\Assembly Logistic
BVIS Beginner
BVIS 2
PCSQ Inspection Planning
Trainer Procedures Certification
Mutilation Awareness
Calibration Systems
Leadership
Leading Without Authority
Associate Leadership Model
ADDITIONAL INFORMATION
Skills
Decision making
Development performance goals and standards
Effective discipline
Excellent verbal communication skills
Good role model
Good work ethics
Good written communication skills
Improving productivity
Individual management
Innovative
Motivator
Multi-cultural sensitivity
People management
Personal development
Providing performance feedback
Result oriented
Strategic planning
Strong values and beliefs
Training skills
Technically savvy
Operational planning
Contact this candidate