Autymn Johnson
Highly adaptable Coordinator with 5+ years of experience facing challenges
enthusiastically to achieve consistent results.
Dallas-Fort Worth, TX
******************@*****.***
I desire to work an enjoyable job on a daily basis that not only provides personal satisfaction but as well as growth and opportunity. While striving to make a positive impact on those around me; I contribute in any aspect of my workplace by gaining the necessary knowledge to complete tasks exceptionally. With integrity, the most valuable and respected quality of leadership, success and satisfaction will follow suit.
Authorized to work in the US for any employer
Work Experience
Event Sales Coordinator
Main Event Entertainment
September 2022 to Present
• Sort incoming email, call, walk-in, and website inquiries.
• Explain and book events with payment collection.
• Daily follow up with events to finalize details prior to events.
• Run multiple reports to organize itineraries for the next days operations management.
• Prospect the surrounding hotels, businesses, schools, and associations for events.
• Organize donation requests and pickups
• Provide tours of the facility upon request.
Web Designer
Fit4All
October 2021 to Present
• Responsible for designing the layout, usability, and visual appearance of the booking site/app
• Assist in redesigns and additions to the site/app
• Creation of documents for adobe sign & docu sign Field Service Coordinator
Brinks Home Security
January 2020 to September 2022
• Upwards of 100 phone calls and emails to/from customers, third party service dealers, technicians, and other brinks agents per day.
• Ensure every customer who has a service ticket open is scheduled with a technician within forty-eight business hours if not that same day.
• Use of computers for emails and operation system. Use of Avaya and teams for communication between customers and co - workers.
• Rerouting of mis-directed calls and emails.
• Assisted field sales reps with ticket creation, scheduling, and part ordering Sales Manager (10 months) Operations Manager (3 months) Balaxi Entertainment
October 2018 to December 2019
• In both positions; I worked alongside the GM to ensure our operation ran smoothly. This also included scheduling meetings for both the GM and other management.
• (SM) Took care of inbound and outbound calls, prospecting, guest relations, and social media accounts
• (SM) Attended chamber of commerce meetings, found marketing events to promote our company, and host weekly quota meetings.
• (SM) Oversaw 10+ employees responsible for events, front desk and sales.
• (OP) Oversaw 30+ employees who operated our attractions and kitchen/bar
• (OP) Completed all job postings and pre screening; along with the new hire paperwork, training, and renewal of certifications.
• (OP) Took care of contacting vendors, inventory, safety data records and schedules of employees/ Management.
Party Coordinator
Main Event Entertainment
August 2015 to September 2018
• Monitored the bowling lanes and appearance of the overall building.
• Informed guests of available promotions, pricing and services.
• Assisted with front desk, banquets, games, and service.
• Organize and delegate 15+ party hosts, 20+ parties, and opening/closing duties.
• Handled guest relations, payments for the coordinated events, and party host scheduling. Education
Associate's in General Studies
California Baptist University- online
August 2017 to May 2019
Athletic Training
Southwestern College of Kansas
August 2016 to May 2017
Medical Training in Health Science & EMS
Grapevine High School - Grapevine, TX
October 2014 to June 2016
High School Diploma
Grapevine High School - High, TX
August 2012 to June 2016
Skills
• Knowledge of Office Word, Excel, PowerPoint, and email platforms
• DocuSign
• Customer service
• Social Media Management
• Office Management
• Recruiting
• Leadership
• Event Planning
• Diligent
• Organized
• Prioritizing
• Deescalation
• Operations management
• Scheduling
• Guest relations
• Events Management
• Presenting
• Budgeting
• Verbal and Written communication
• Critical thinking
• staff coaching/training
• Typing
• Microsoft Outlook (5 years)
Certifications and Licenses
PT Cosmetology Student
October 2021 to December 2022
Recently Graduated and Became a Licensed Cosmetologist
• Dermalogica Certified
• Completed “Nailed It” course
• Awarded Top 10 for product sales for all ogle campuses twice
• Awarded Top 10 for client count for all ogle campuses
• Completed “Salon Operations and Management” course
• Completed Lash Extension Certification
Additional Information
Currently seeking employment where management allows and encourages growth when opportunities may arise within the company.