Customer Service Operator

AIMEN RAFATI

Phone: 312-***-****

Email: ********@******.***

OBJECTIVE

Truck dispatcher and driver for over a decade. Great communication skills between customers, drivers, and management. Organized and timely with orders. Proficient with all Chicago land routes, roads, and yards.

EXPERIENCE

Bear Cartage

Dispatcher (2021-2022)

Dispatch drivers accordingly.

Completed billing and shipment orders.

Managed loads and drivers for efficient complement of job orders.

Fostered excellent customer service.

Hala Trucking inc.

Owner and Operator (2013-2021)

Picked up goods and materials

Drove hazmat, doubles, and tankers

Verified loads for accuracy

Responsible for vehicle maintenance

Complete and verify paperwork for accuracy

Wrote pre and post trip inspections

Bear Cartage

Company Driver (2011-2013)

Picked up goods and materials

Drove hazmat, doubles, and tankers

Verified loads for accuracy

EDUCATION

2-years of college

High School Diploma

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