Helen Cunningham, Ph.D.

Laughing Qi Technologies

adu2s7@r.postjobfree.com

650-***-****

OVERVIEW

Motivated, quick, inquisitive, hardworking. Seeking the rewards & challenges of creating fabulous user experience. My passion is finding & delivering the best user experience possible and ensuring lots of happy customers. On a personal level, I love my four beautiful chihuahuas and my amazing family.

Stanford University Ph.D. in Neuroscience.

User experience research - focus groups, customer visits, surveys, prototyping, usability & A/B testing.

Writing - Documents, newsletters, web site, podcast content, popular science.

Design - Web, system admin. Wordpress.

Statistical analysis - Sales propensity modeling, system reliability machine learning models. MATLAB, Google Analytics. Java, Python, SQL.

LINKEDIN -> https://www.linkedin.com/in/helen-cunningham-93a55713/

WORK HISTORY

Present: Principal at Laughing Qi Technologies

2019 - 2022: Savage Enterprises, Inc.

Assistant producer for national radio & podcast. Listener research - surveys, email blasts, A/B testing. Web admin (Wordpress). Research & writing for on-air and podcast. Video & audio editing, social media (Facebook, Instagram, Twitter). Podcast illustrations & descriptions.

Leveraged customer engagement to significantly improve web, social media, and podcast content.

Promoted podcasts with compelling graphics, engaging descriptions, & web showcase.

Engineered greater reach for the podcast & increased ad sales while reducing expenses.

Supported key management decisions with Google analytics, surveys, reports & predictions.

2017 – 2019: Contract writer, customer/user experience researcher, data scientist - Clients included Fiverr, Stanford University, and Cumulus Networks. Work included:

Wrote scientific articles for popular audience (Global Warming, Importance of Fathers, Health)

Market research interviewing & surveying radio listeners for launch of premium service

Word frequency statistical analysis of email authorship

Predictive model of student achievement

2011 – 2017: VMware Inc.

UX researcher/designer for sys admin software. Data scientist. UX prototyping, focus groups, customer panels, advanced visualization design. Sales forecasting & Customer analytics using logistic & multivariate regression. MATLAB, Python, SQL.

Discovered critical problems in system administration software upgrade.

UX research led to measurable design improvements.

Predicted Sales numbers & key demographics for an important VMware product.

Innovative technology ideas with publications, presentations & patents.

2010 - 2011: Winster Inc. - Data Scientist - Google Adwords management & analysis.

1998 - 2009: Sun Microsystems Inc.

Senior Staff Engineer – UX research, testing, design. UI design for new management products.

Multiple successful designs & advanced visualizations based on UX research.

Important impact through customer visits & expert customer panels.

Initiated & co-chaired annual Statistical & Math Modeling Summit

Multiple Patents, conference presentations & publications.

Recognized expert on Alerts & Alarms (Java Look & Feel Guidelines chapter)

1994 - 1998: Apple Computer Inc.

Senior Engineer/Scientist - Prototyped, designed & tested the Cyberdog UI.

1992 - 1994: Pacific Bell (now AT&T)

Technical Staff –UX research (quantitative & qualitative), UX design

1988 - 1992: NASA-Ames Research Center

National Science Foundation Postdoctoral Fellow. Neuroscience research (see Selected Publications)

EDUCATION: Ph.D. in Experimental Psychology & Neuroscience, Stanford University

APPENDIX

Selected Publications, Technical Papers & Presentations

Cunningham, Helen. We Are All Earthlings: The Intelligence of Animals. 2019

Cunningham, Helen. An Astronomical Event: Sun & Moon Join Hands. 2018.

Cunningham, Helen & McCusker, Deanna. Scalable Automated Provisioning Toolkit. VMWare RADIO Conference, 2013.

Cunningham, H.A. (2012) Predictive Fingerprinting of System State. IEEE INFOVis 2012.

Cunningham, H.A. (2007) Sensor Localization with Lateral Inhibition and Statistical Inference!. Fourth Annual IEEE Communications Society Conference on Sensor, Mesh, and Ad Hoc Communications and Networks SECON 2007. San Diego, CA.

Cunningham, Helen (2007) Dynamic Analog Glyphs for Scalable Telemetry Monitoring. IEEE Visualization 2007, Sacramento CA.

Cunningham, H.A. (2007) Temporal Structure in Solaris Kernel Data. Sun Microsystems Laboratories Internal Report, Menlo Park CA.

Cunningham, H.A. (2002) Bayesian Fault Diagnosis. Presentation to First Annual Statistics & Mathematical Modeling Summit, SunLabs, Menlo Park CA, October, 2002.

Patents

Cunningham, H. A. and Smith, R.B Method & Apparatus for Zooming on Non-Positional Display Attributes. U.S. Patent No. 6476829.

Cunningham, H.A. Method & System for Acoustically Locating Computer Systems. U.S. Patent No. 7191090.

Cunningham, H.A. Sensor Localization using Lateral Inhibition. U.S. Patent No. 7783457.

Cunningham, H.A., Demoff, J.S., and Wolf, A.S. Kalman Filtering for Grid Computing Telemetry and Workload Management. U.S. Patent No. 7716535.

Towstopiat, O., Cunningham, H.A., Sullivan, R., and Partridge, B., Visualizing Disaster Recovery Plan Execution for the Cloud. U.S. Patent No. 9098457.

Selected Neuroscience Publications

Cunningham, H. A. (1989) An Apple Microcomputer-Based Laboratory for the Study of Visual-Motor Behavior. Behavior Research Methods, Instruments, & Computers, 17, 484-488.

Cunningham, H. A. and Vardi, I. (1990) A Vector Sum Process Produces Curved Aiming Paths under Rotated Spatial Mappings. Biological Cybernetics, 64, 117-128.

Cunningham, H.A. and Pavel, M. (1990) Using mental models in a visual-motor adaptation task. Presentation to the 1990 meeting of The Engineering Society on Telepresence and Remote Sensing Instrumentation, Santa Barbara CA, 1990.

Cunningham, H.A. and Welch, Robert B. (1991) Generalization of multiple spatial mappings. Presentation to the 32nd Annual Meeting of the Psychonomic Society, New Orleans, LA, 1991. Pavel, M., Cunningham, H. A., and Stone, V. (1992) Extrapolation of Linear Motion. Vision Research, 32, 2177-2186.

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