Service Representative Administrative Assistant
Resume:
AMY GLASCO
CONTACT
**********@*****.***
APT 12L, Paterson, NJ 075
22
PROFESSIONAL SUMMARY
Talented Administrative
Assistant expertly uses
computer programs, word
processors and data analysis
tools. Increases team
productivity by keeping files
organized and handling multiple
assignments. Operates well
with minimal oversight and
meets tight deadlines.
SKILLS
Workflow optimization
Records administration
Data management
Clerical support
Administer payroll
Manage correspondence
Organize files
Verbal communication
Prioritization
EXPERIENCE
ADMINISTRATIVE ASSISTANT Mar 2021 Current
Surestaff, Paterson, NJ
Supported office staff by processing correspondence, documents and reports.
Answered incoming calls and directed messages to correct party. CUSTOMER SERVICE REPRESENTATIVE May 2006 Feb 2020 Tablecloth Co, Paterson, NJ
Delivered high level of service and support to customers as company ambassador.
Prepared order sheets and sent out invoices and statements for payments due.
Answered incoming calls and assisted customers with questions. Implemented best practices in fostering exceptional customer care support and satisfying customers.
Communicated with clients over phone, email and chat platforms. EDUCATION
ASSOCIATE OF ARTS - ECONOMIC Feb 1997
William Paterson College
HIGH SCHOOL DIPLOMA - ACADEMIC Jun 1985
Eastside High School, Paterson, NJ
A
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