Administrative Assistant Service Representative

Denise Jordan

Columbus, Ohio *****

********@***.***.*** 614-***-**** 216-***-****

Summary of Qualifications

Energetic and dedicated Administrative Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions.

Administrative Assistant Skills/Knowledge

Office Systems and Procedures

Business Communications

Attendance Management

Organizing / File Maintenance

Bookkeeping/Budgeting

Inventory Management

Software: Open Office, Microsoft Office

Grant Writing

Collegiate Courses taken at Dyke College, Cleveland, OH

Professional Experience

Meijer – Columbus, Ohio 2011 to Current

Customer Service Representative

Communicate with customers in person and via telephone, while proactively driving sales through engagement of customers, suggestive selling, and sharing product knowledge

Cash payroll checks, receive payments for money orders/funds transfer services, and maintain cash drawers to ensure adequate levels of cash and coins.

Maintain and restock inventory.

Ensure customer satisfaction through handling of product returns and exchanges.

Adhere to and comply with corporate standards and procedures.

St. Joseph Collinwood Elementary School – Cleveland, Ohio 2003 to 2009

Administrative Assistant

Demonstrated capacity to provide comprehensive support for elementary school and parochial staff, including scheduling meetings, budgeting/bookkeeping, and effectively managing all essential tasks.

Proven track record of accurately completing fundraising coordination and school inventory management efforts.

Coordinated calendars, meeting schedules and transportation program.

Managed invoicing, tuition collection, and billing processes.

Maintained student personnel records.

St. Aloysius Catholic Church – Cleveland, Ohio 2000 to 2010

Confirmation Coordinator

Organized and coordinated a city wide annual confirmation program.

Coordinated calendars, established meeting schedules, and organized agendas.

Administered payroll, expense account, travel plans, and training schedules.

Developed and received funding for grants.

Managed expense budget and checking accounts for the development of the program.

Event Planning Coordination

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