Barbara Martin

**** ********* ****, ****** ****, Pennsylvania 19026

610-***-****/Cell 610-***-****

adu2px@r.postjobfree.com

Objective

Experienced retail customer service and health care professional looking to utilize continuing education to transition to the medical billing and coding field. Offering proven skills in Microsoft Word, PowerPoint, and effective Internet usage.

Education

9/2020 Purdue University Global

Medical Billing and Coding Certificate (Sept 2020)

Relevant Coursework

Medical Terminology

Reimbursement Methodologies

Human Anatomy and Physiology

Medical Coding I & II

Small Business Management

Accounting

Finance

Microeconomics

Marketing

College Composition I & II

01/04/2018 Delaware County Training Center

National Register Emergency Medical Technician

Work Experience

Support Lead

05/2020-1/2022 Five Below

Responsible for greeting customers upon their arrival and ensuring they are able tfo complete their purchases.

Responsible for opening and closing of store reconciling registers at end of day

Accountable for POS system and bank deposits

Assured company values and policies were followed

Worked with management team to ensure store was set to planagram and merchandise was to able to be accessed easily by customers

Assistant Manager

08/2019 to 11/2019 Spirit Halloween

Responsible for opening and or closing of store up reconciling registers between shifts and at end of day.

Accountable for POS system and bank deposits.

Assured company policies and procedures were being followed.

Worked closely with store manager to define and achieve long-term goals.

Assistant Manager

5/2018 – 6/2019 Payless Shoe Source

Trained, supervised and evaluated staff to support corporate brand through outstanding customer service resulting in skilled and helpful staff.

Provided a welcoming atmosphere to help enhance the customer total experience.

Held responsibility of opening and closing of the store.

Accurately reconciling registers and making deposits at the end of day.

Customer Service Representative

09/11 – 6/14 Teletech @Home

Received inbound customer calls for major brand retailer providing a high level of quality customer service.

Assisted with placing customer orders with a high level of accuracy and efficiency.

Effectively handled troubleshooting customer issues to the customer’s satisfaction.

Administrative Assistant

11/2002 – 2/2006 Camilla Hall Nursing Home, Immaculata, PA

Provided superior assistance to Administrator and Human Resources director.

Effectively and quickly confirmed current mailing lists and annual appeal fund raising.

Assisted with new hire paperwork; background checks, filing, ensuring employee information was up to date.

Patient Actor-EMT classes

3/1992 - 1/2018 Delaware County Community College, Broomall Campus, PA

Portrayed consistently the level of injury/illness needed to help facilitate the learning of the EMT students.

Assisted with the testing of students throughout the semester.

Skills

MS Office including Access, Excel, Word and PowerPoint

CPR/AED Certified

Certified NREMT 1/2018

RAMP certification 2020.

Contact this candidate