Engineering Technician, Electronic Warfare Technician

Norman B. Cross

**** ****** ******, *** ******, NM 88011

******.*******@*****.*** / Cell 575-***-****

Engineering Technician

Top Secret Security Clearance

Highlights of Experience

National RCS Test Facility, Engineering Technician January 2022 to January 2023

Operated, installed and maintained radar systems, chassis and components. Upgraded a radar system from analog to digital to gain additional capabilities. Diagnosed, troubleshot and repaired computer systems in support of the radar system. Worked closely with engineers to build one of a kind test beds, then troubleshoot and repair them using an array of test equipment. Kept site equipment calibration up to date with PMEL (Precision Measurement Equipment Laboratory)

White Sands, Field Engineer II April 2015 to January 2022

Managed and assisted multiple person teams with performing intricate and extensive cable builds, testing and hardware installations for operational systems. Coordinated with multiple departments and engineers (both internal and external) to facilitate installation of the O2O project. Wrote operational manual for test equipment. Trained individuals on how to find build information and how to physically make them both in and out of class. Re wrote forms to include updated requirements for reporting.

White Sands, Line Maintenance Technician II November 2009 to April 2015

Responsible for troubleshooting, repair, testing and maintenance of Space Network systems and subassemblies, to include operational testing, and customer support. Provide support to projects during testing and launches and operational support.

Verizon Business, Satellite Repair Technician March 2008 to October 2009

Responsible for troubleshooting, repair, and a variety of routine electronic tests of five different satellite communications systems and subassemblies. Maintain work log and status reports in accordance with company instructions. Manage test equipment and radio communications shop. Perform component-level troubleshooting required on High-Power Amplifiers (HPA), upconverters, downconverters, RF switching units, Antenna Control Units (ACUs), Low-Noise Amplifiers (LNAs), Low-Noise Block Downconverters (LNBs), and Voltage Controlled Oscillators (VCOs). Read and interpret schematics and wiring diagrams. Ability to troubleshoot to the component level: transistors, logic gates and high power RF (radio frequency) sources. Fabrication, installation, maintenance, and repair of RF equipment. Provide timely technical support for international field technicians to maintain critical communication systems. Charged with inventory of over 1,000 pieces of equipment for two shops.

United States Navy, Cryptologic Technician Second Class January 2002 to January 2008

USS Nashville/USS Hawes/USS Porter, Naval Station, Norfolk, Virginia

As Lead Technician, managed SLQ-32(V)3 Electronic Countermeasures System. Mastered sophisticated test equipment including oscilloscopes, spectrum analyzers, signal generators, and frequency counters. Updated Navy’s computerized maintenance systems and databases. Conducted thousands of hours of scheduled and corrective maintenance on the SLQ-32(V)3, Nulka, SLA-10B, ULQ-16, and SLQ-25, as well as countless hours

of troubleshooting on the SLQ-32(V)3 and support equipment. Implemented work plans in high stress environments, such as mission critical anti-ship missile defense systems. Excellent understanding of radar theory and test equipment used to maintain and repair radar equipment and related devices. Maintained and managed functionality of over 3,000 pieces of equipment.

Corrected four system disabling faults en route to Persian Gulf; allowed USS Porter to continue as scheduled to operations Iraqi Freedom and Enduring Freedom.

Supervised two work centers with a 96% efficiency rating.

Norman B. Cross

2713 Scenic Circle, Las Cruces, NM 88011

******.*******@*****.*** / Cell 575-***-****

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Education, Training and Systems Experience

Louisiana Technical University, Bachelor of Science in Animal Science, 1991

Troubleshooting and repair of satellite communications systems – Graduated with Honors

19 meter Antenna Maintenance School

TT&C School

Basic SLQ-32 Technician School - Graduated Top of Class

Basic and Advanced Electronics and Computer School- Graduated with Honors

SLQ-32 Advanced Technical Applications School – Graduated Top of Class

Enlisted Surface Warfare Specialist Certification

SLQ-32(V)3 Electronic Countermeasures Set, Nulka, ULQ-16 Pulse Analyzer Set

GCCS-M – Global Command and Control System

SLQ-25 Nixie

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