PAMELA M. DONNELLY
*** ****** **. ******** ****, 44050
********@**********.***
Looking to gain valuable knowledge as I start a new career
EXPERIENCE
DECEMBER 2021 – PRESENT
DELIVERY DRIVER / AMAZON – RAD DELIVERY INC.
Deliver Amazon products in an assigned company van on a variety of delivery routes
Inspect van for any maintenance issues and report to dispatcher
Scan products as proof of delivery at destination
Return van to dispatch ready for the next day
NOVEMBER 1996 – AUGUST 2022
CUSTOMER SERVICE / LEAD AGENT-UNITED AIRLINES
Coordinate with Load Planner to load and unload commercial aircraft
Train new employees on baggage scanning, safety, proper lifting techniques, and organization skills
Work independently transferring baggage to outgoing flights, all under time constraints
Memorize and recall hundreds of city codes
Ability to comprehend weight and balance terminology for inbound and outbound aircraft
Trained for OSHA, HAZ-MAT, Fire Safety, serving the disabled among other FAA training
Appointed to New Uniform Committee during United / Continental merger. One- year assignment working in tandem with Carhartt
OCTOBER 2016 – JANUARY 2017
CERTIFIED MEDICAL CODER – CLEVELAND CLINIC
Procedural and Diagnosis coding for Cleveland Clinic OBGYN Westlake Ohio
Certificate of Completion Medical Coding / Physician Office Program
EDUCATION
SEPTEMBER 2015 – DECEMBER 2015
LORAIN COUNTY COMMUNITY COLLEGE – LORAIN OHIO
Certificate of Completion Medical Coding / Physician Office Program
SKILLS AND ACTIVITIES
Microsoft Excel, Word, Power Point, MAC
Detail oriented
Strong problem solving and planning skills
Ran and finished Cleveland and Cincinnati marathons along with many Charities races