Service Representative Customer
Resume:
olasumbo
king-forty
Details
Far Rockaway
United States
*********@*****.**.**
Skills
Computer Skills
Customer Service
Ability to Work Under Pressure
Fast Learner
Microsoft Excel
Ability to Multitask
Communication
Effective Time Management
Adaptability
Microsoft Office
Ability to Work in a Team
Communication Skills
Interpersonal Communication
Skills
Leadership Skills
Project Management Skills
Excellent Communication Skills
Troubleshooting Skills
Multitasking Skills
Mediation and Negotiation Skills
Marketing Strategies
Profile
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adapt in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. hardworking, and ready to join my next team.
Employment History
Branch Customer Service Representative, Walmart, Queens MARCH 2 0 1 9 — S E P T EMBER 2 0 2 2
• Maintained up to date knowledge of products and services.
• Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing.
• Worked to address all customer concerns in a timely and effective manner.
• Handled large volume of calls on a day to day basis with a sense of calm and good work ethic.
• Developed successful tactics to sell products and services to customers.
• Worked to understand the needs of each customer. Customer Service Representative, bricktown, New York City OCTOBER 2 0 1 7 — JANUARY 2 0 1 9
• Greeted customers with enthusiasm and a delightful and helpful attitude.
• Provided guests and potential guests with up to date information about hotel and promotional offerings.
• Effectively sold rooms to walk-in customers.
• Responded to guest complaints in a professional and effective way.
• Processed payments and informed hotel staff of room status and availability.
• Provided superiors with work logs, demonstrating accountability. Customer Sales Representative, Macy's, New york
MARCH 2 0 1 5 — S E P T EMBER 2 0 1 7
• Greeted customers in a friendly and helpful manner.
• Provided high quality customer service to customers.
• Handled sales transactions and returns in a timely manner.
• Answered all questions regarding products and promotions.
• Aimed to keep customers satisfied and returning to Macy's. Education
Bachelors in Business, University of Plymouth, United State 2 0 0 8 — MAY 2 0 1 2
• Graduated with High Honors.
College Diploma, Redbridge College, United State
S E P T EMBER 2 0 0 5 — MAY 2 0 0 8
Graduated with Btec National Diploma in Business
References
References available upon request
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