SANDRA WILLIAMS
678-***-**** ***.****@*****.***
January 5, 2017
To whom it may concern,
Are you searching for a dynamic Development Professional? Search no further, because I am ready for the job. I am writing to you because I am very much interested in the position that you have available. I have tons of knowledge and experience in Microsoft Office, clerical, data entry, daily office operations, customer service, payroll, money handling, web and graphic design, educating youth, tutoring, planning and executing events, food service, scheduling and work orders. With over 15 years’ experience in customer service, I will step in and make an immediate contribution to your company’s continued success. You are seeking someone who is self-motivated, possess drive and dedication and that is what I am prepared to deliver to your company. I am also results-oriented, reliable and high performing. All of my qualities assisted in the improvement of my ability to perform my job duties and educated me on new approaches that I can utilize in the workplace. I am very excited and eager for an opportunity to expand my opportunities as a professional. As a former Customer Service Representative for Harland Data Print Corporation, I have built a structured and safe environment utilizing my skills and abilities as a framework for keeping my work up to par by the expectations of the company.
Excellent ability to manage a team, while meeting rigorous performance standards and demanding deadlines and schedules.
I am a very hardworking, dedicated, driven and dependable individual. A major strength that I would bring to the team is my successful experience and knowledge that I attained from my previous positions. With my strong communication, organizational and coordinating skills, I am confident that I can be a valuable asset to this team. I feel that my strong background in taking the lead in the office, ability to assimilate new ideas and my dedication to my company and myself would be of great benefit as well. I strongly believe that we all should possess the knowledge and skills it takes to perform our job duties to best of our ability.
My resume, which I have enclosed for your review, contains additional details about my professional accomplishments and experience. I would like to welcome the opportunity to interview with your selection team and I also look forward to hearing from you soon. Thank you for your time and consideration. With best regards,
Sandra Williams
Enclosure: Resume
Sandra Williams
678-***-**** ***.****@*****.***
JOB OBJECTIVE
To obtain an entry-level position as a Development Professional or related area that would best use my skills and talents. Position should have opportunities for a dedicated individual with leadership and teamwork abilities. CORE COMPETENICES
Customer service Data entry Payroll Educating youth Daily office operations Work orders Microsoft Office Scheduling Web and Graphic Design Dedicated Determined Dependable
REVELANT EXPERIENCE
Communication & People Skills
Consistently maintain a positive attitude and enjoy helping others.
Articulate and very effective working with people of different backgrounds and temperaments.
Accurately record, remember, and verbally communicate detailed information. Organization & Time Management
A problem solver who quickly grasps situations and turns them into manageable tasks.
Produce quality work even when under extreme pressure and deadlines.
Many years of experience successfully managing and organizing personal time and workload. Technical Skills
Very accurate and rapid keyboarder.
Experienced in editing and proofreading documents.
Experienced with Microsoft Office applications
EXPERIENCES & ACHIEVEMENTS
Customer Service/Mgr Representative 2004 – 2022
North Fork Chevron – Covington, Georgia
Greet customers in a friendly and enthusiastic manner
Food service
Money handling
Daily office operations
Conduct truck orders
Other duties as required
Manager/Trouble Shooter 1998 – 2004
Burger King Corp. – Covington, Georgia
Greet customers in a friendly and enthusiastic manner
Payroll
Employee scheduling
Conduct truck orders
Daily office operations
Maintained a neat and clean working environment
Provide excellent customer service
Other duties as required
Customer Service Representative 1991 – 1998
Harland Data Print Corp. – Covington, Georgia
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Other duties as required
EDUCATION
Certification, Medical Assistant, Atlanta College of Medicine & Dental, Atlanta, Georgia, 2013 – 2015 Bachelor’s Degree, Health & Human Resource; Early Childhood Education, University of Phoenix, Online, 2016 – REFERENCES
Available upon request