Executive Assistant Bartender

Objective

Seeking an Executive position utilizing my 26 years of multifaceted background in the hospitality industry. Looking for a restaurant group, hotel organization or resort property, that is growing and expanding, where I can assist with all aspects of growth, be the F& B Manager and move into a Director of Operations position or an executive assistant to CEO

Comprehensive knowledge and capabilities in all aspects of front and back of the house operations, including staffing, training, motivation of personnel, budgeting, special events planning, catering events, banquets, both on site and off site, ambience, service, administrative strengths, marketing, and human resources. Strong ability to interface and communicate with people on all levels, including management, guests and employees

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

Skills Summary

Experienced in multi store management, volume to exceed $6 million yearly

Diversified experience in all phases of dining room and bar operations and management

Broad exposure and capabilities in a variety of related areas, including planning and coordinating special events, dining room

Setup and décor, hosting, reservations, and banquet catering

Excellent communication with maintenance of quality guest service, anticipating and satisfying both our guest needs and our

employee needs

Florida Food Manager Certified, and certified to train, both management and hourly employees

Computer proficient: Excel, Microsoft Works, Word Perfect, QuickBooks, Publisher, Multiple POS systems,

Design & Set up of our Open Table programs

Employment History

RAPOPORT’S RESTAURANT GROUP, INC. – Boca Raton, FL. 1997– Present

Director of Operations/Assistant to the Owner. 2006– Present

General Manager 1999 - 2012

Henry’s Restaurant…just voted “Best American & Favorite Restaurant”in Boca Raton, by Boca Raton Readers Choice Awards. Henry’s is always in the top 5 of Neighborhood Gems with Open Table reviewers.

Director of Operations for up to 4 restaurants, with as many as 200 employees

Open Table knowledge

Responsible for new store openings, from Licenses to hiring, liquor ordering, training, POS set up, HR specifics.

Banquet & catering events

Budgets

P & L’s

Wine and liquor buyer for all establishments. Created relationships with major wine/spirit distributors

Weekly vendor comparisons, on produce, dairy, meat & seafood for each Chef/restaurant

Menu updates and changes

Marketing changes for websites

Beverage surveys

Inventories

Facility Audits

Distribute all Gift Certificates, either donation, trade or complimentary

Hired, trained, motivated and supervised employees

Created spread sheets for financial objectives

Handle any and all issues that arise when owner is away or unavailable

Human Resource:

Created all New Hire packets

Responsible for follow up on Drug Free Workplace forms

Wrote and made necessary changes to both Company Operation Manuals and Employ Policy handbooks

Responsible for execution of yearly employee evaluations

Oversee hourly employee insurance program we offer to full time employees

COASTAL WINE & SPIRITS NORTH MIAMI BEACH, FL 2003/2004

Spirit/Wine Sales Distributor

Responsible for selling products to over 50 accounts

Trained accounts about the products they we’re purchasing

Created and conducted wine seminars for employees of accounts

Responsible for meeting weekly, monthly and quarterly quotas

Weekly team meetings

Created and designed drink menus for customers

Help to coordinate printing of customer menus thru the graphic department

Worked booths at wine and food shows

Worked on-site promotions

TGI FRIDAYS NORTH MIAMI BEACH, FL 1986/1996

Bartender

Trainer

Worked main bar as well as service bar

Trained all new bartenders

Supervised and scheduled all bartenders and bar backs

Responsible for inventory, stocking and ordering

Competed in yearly Bartender Olympics

Trained for “Master” bartender (more money per hour)

OTHER QUALIFICATIONS

2004 & 2012 National ServSafe Certification Boca Raton, FL

1997-Present Responsible Vendors Alcohol Awareness

2003 & 2010 Effective & Legal Hiring Boca Raton, FL

2007-2010 Discrimination and Harassment Training Boca Raton, FL

REFERENCES AVAILABLE ON REQUEST

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