Customer Service Office Coordinator
Resume:
Laura Nussbaum
Excellent Office Management skills, very knowledgeable with Mic.Excel, Word, Power Point, and Peachtree Accounting programs
Sacramento, CA 95811
**********@*****.***
I am a highly self motivated responsible and timely employee. I maintain a positive attitude even in stressful situations, I have excellent costumer service skills and work well with others. I come with good references upon request and look forward to utilizing my skills while keeping an open mind ready to learn new things. If you are looking for a dedicated hardworking, problem solving employee with a good attitude please consider me for your position. Thank you for your time.
Authorized to work in the US for any employer
Work Experience
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Server
Hard Rock Cafe - Lake Tahoe, NV
January 2010 to January 2013
I was responsible for maintaining a clean safe work environment while taking orders for food, beverages and cocktails. I was responsible for running food to tables and keeping up with the needs of customers and other staff members. I would help with the sales of Hard Rock merchandise. I was reviewed monthly by management based on Sales of Food,drinks, and merchandise and consistently had high rankings.
Bookeeper/Office Manager
Tower Cafe - Sacramento, CA
January 2000 to July 2010
Using Peach Tree accounting software program I was responsible for entering in all invoices for a multitude of vendors. I was responsible for printing all checks to be paid out on a monthly or twice monthly basis. My duties included preparing checks to be mailed out after obtaining owners signature. It was my sole responsibility to make sure all checks were dated and paid in a timely manner working with on average $100.000 dollars at my discretion. I never had a payment late or disputed in my time in this position.
My employer and owner of Tower Cafe has always welcomed employers to call for a reference as to my abilities and demeanor.
Server/Trainer
Tower Cafe - Sacramento, CA
January 2000 to July 2010
I was responsible for both opening and closing shifts. I was responsible for maintaining a 10+ table section in a timely manner with a positive welcoming attitude. I interacted well with customers, management and fellow staff members. While maintaining my tables I also assisted any time needed in the running of food or drinks wherever needed to help restaurant run smoothly. I used the Micros computer touchscreen system with ease and was responsible for carrying all cash and credit card payments until cash out at end of shift. Duties also included end of shift cleaning duties and always maintaining a clean safe environment. I was responsible for training new employees whenever needed.
Office Coordinator
Davey Tree Expert Company - Sacramento, CA
January 1999 to January 2003
My duties included maintaining multiple phone lines, entering in completed tree work invoices, creating up to date sales reports for the Sacramento office to Kent Ohio the National Headquarters. I was responsible for all office filing and yearly mass mailings to all Sacramento and nearby customers. I would also make sure Arborists recieves
Correct spelling to receives?
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all messages and had a clean and organized work environment when in the office.
Education
5 years college in Various
Sacramento City College - Sacramento, CA
January 1993 to September 2006
Skills
Do you have any of these top skills employers are looking for?
Culinary experience
OpenTable
Time management
Aloha POS
Upselling
POS
Serving
Customer service
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Typing
Computer skills
Bookkeeping
Micros POS
Sales
Food safety
Food handling
Restaurant experience
Certifications / Licenses
Food Handler Certification
Completion of Street Journalism course
Present
Received certificate for completion of a 12 week street Journalism course taught by professional journalists. I can now submit for printing articles to 4 street papers in Sacramento and San Francisco based street papers
Groups
Rider
January 2002 to Present
Cyclist with Sacramento Wheelmen. Ride weekly 60-80mi rides with other Wheelmen road bike cyclist.
Additional Information
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Military Service
Awards
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Publications
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