Service Representative Customer
Resume:
**** * ******** *** **** Worth, TX 76104 ***************@*****.***
OBJECTIVE
Customer Service Representative Manages the web based requests by interpreting them •contacting patients and completing the scheduling process and/or directing patients as necessary for services.
•Consistently presents a positive departmental/organizational image while committing to departmental goals, objectives, standards, policies and procedures.
EXPERIENCE
Walmart Customer Service Representative
Fort Worth Texas
03/09/2019 – 08/08/2020
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Describes the major functions, features, and capabilities of products and services. Informs customers of promotions, offers, and discounts.
Supports the identification of opportunities and recommends improvements based on customer feedback and trend analysis.
Animal Health International Customer Service Advocate
09/12/2020 – 11/15/2021
Roanoke TX
Make an impact on clients by showcasing empathy, patience, and effective communication to better understand their emotions and points of view
Deliver great client service when answering inbound phone calls by taking ownership and tackling complex issues to resolve the client’s need.
Demonstrate the ability to continuously integrate feedback to drive personal growth and commit to continuously improving client experiences
Medtronic Customer Service Representative
Fort Worth TX
12/02/2021 – Present
• general educational information about Medtronic devices and answer questions about our devices and therapies.
Heart valve repair
Heart valve replacement
Surgical ablation
Catheter ablation
Coronary or vascular stent placement
EDUCATION
Fort Worth Can Academy 1316 W Lancaster, 76102
• presidential award
GPA 3.8
09/02/2018 – 02/11/2020
AWARDS AND ACKNOWLEDGEMENTS
Presidential Award
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